Job Summary
We are seeking a highly organized and proactive Surgery Scheduler to join our dynamic healthcare team. In this vital role, you will coordinate surgical procedures, manage patient schedules, and ensure seamless communication between patients, physicians, and hospital scheduling staff. Your energetic approach will help facilitate efficient operations, optimize patient experience, and uphold the highest standards of medical administrative support. This position offers an exciting opportunity to contribute to a busy clinical environment where attention to detail and excellent customer service are paramount.
Responsibilities
- Schedule surgeries and procedures accurately within electronic health record (EHR) systems.
- Verify insurance coverage and perform insurance authorization and verification processes to ensure smooth patient flow
- Review medical documentation, including care plans, medical records, and clinical notes for completeness and accuracy
- Communicate effectively with patients via phone and in person, demonstrating exceptional phone etiquette and patient service skills
- Coordinate with physicians, surgical teams, and support staff to confirm scheduling details, prepare necessary documentation, and facilitate pre-operative instructions
- Maintain detailed records of scheduling activities, documentation review, CPT (Current Procedural Terminology) coding, ICD (International Classification of Diseases) coding including ICD-9 and ICD-10 codes
- Ensure compliance with HIPAA regulations by safeguarding patient information and managing health information securely
Requirements
- Proven experience in medical scheduling or administrative support within a healthcare setting; clinic or dental office experience is highly desirable
- Excellent understanding of medical terminology, CPT coding, ICD coding (ICD-9/ICD-10), Medicare policies, and insurance verification processes
- Proficiency in Microsoft Office Suite (Word, Excel), typing skills (including 10 key), and computer literacy for efficient data entry and documentation management
- Exceptional organizational skills with the ability to multitask in a fast-paced environment while maintaining accuracy
- Prior experience in medical billing or healthcare office management will be advantageous
- Strong communication skills coupled with professional phone etiquette and customer service orientation
- Knowledge of HIPAA regulations related to health information management is essential
Join our team if you thrive in a lively environment where your organizational talents make a real difference! We value dedicated professionals who are eager to support patients through efficient scheduling processes while ensuring compliance with all healthcare regulations. This role provides an excellent platform for growth within the healthcare administration field.
Pay: $18.00 - $22.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
