Job Summary
Join us as a Student Information Specialist for our Back-to-School Open House event! We will be hosting open interviews in our office, Monday, July 20 - Friday, July 24, from 9am - 3pm. Please come in any day this week from 9-3 to apply and interview. In this dynamic role, you will serve as the vital link between prospective students, families, and the educational institutions we serve. Your enthusiasm and professionalism will help create a welcoming environment, provide accurate information about enrollment processes, and ensure a smooth experience for all prosepctive students. This position offers an exciting opportunity to showcase your expertise in education administration, data management, and customer service while supporting the growth of our student community. Your proactive approach and excellent communication skills will be essential in guiding families through the admissions process and fostering positive relationships that encourage future engagement.
Responsibilities
- Greet students warmly and provide comprehensive information about enrollment procedures, academic programs, and campus resources. Manage student information systems (such as Ellucian or similar platforms) to assist with data entry, updates, and retrieval of applicant records
- Coordinate with team members to ensure all processes run smoothly and efficiently, including scheduling tours and campus visits on the phone.
- Assist prospective students and their families with completing applications, forms, and other documentation accurately and efficiently
- Maintain confidentiality of sensitive student information in compliance with educational regulations and institutional policies
- Support recruitment efforts by engaging with students on the phone, answering questions about school policies, programs, and campus life
Skills
- Strong customer service skills to confidently communicate complex information clearly and engagingly
- Proficiency with student information systems such as Ellucian or comparable CRM (Customer Relationship Management) platforms
- Experience in education administration, admissions management, or enrollment processes within academic institutions
- Knowledge of school policies, educational compliance standards, and regulations related to student records handling
- Demonstrated customer service skills with a friendly demeanor that fosters positive interactions with students and families
- Ability to manage multiple tasks efficiently while maintaining attention to detail in a fast-paced environment
- Familiarity with Microsoft Office Suite including Word, Excel, and Outlook for communication and record keeping
- Experience working with students or in educational settings such as teaching or academic advising is highly desirable
- Strong organizational skills combined with team management capabilities to coordinate event activities effectively
This paid position offers an engaging environment where your enthusiasm for education can shine. If you are passionate about helping students succeed and enjoy working in a collaborative team setting, we encourage you to apply!
Pay: $29,000.00 - $31,200.00 per year
Benefits:
- Dental insurance
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 1 year (Required)
Ability to Commute:
- Birmingham, AL 35242 (Required)
Ability to Relocate:
- Birmingham, AL 35242: Relocate before starting work (Required)
Work Location: In person
