SERVER JOB DESCRIPTION:
To succeed in this role, you will need to have a positive attitude and ability to work well under pressure with hosts, cooks and other staff. Server Responsibilities:
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Establish a unique menu presentation for both new guests & regular guests
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Take food and drink orders from customers accurately and with a positive attitude
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Write patrons' food orders on order slips or enter orders into handhelds/terminals for transmission to kitchen staff
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Engage with customers in a friendly manner knowledge of the menu, with the ability to make suggestions
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Understand terms of dietary needs such as Celiac, Gluten Free, Vegan, what they mean, and what food items we can offer to fulfill those needs.
- Ensure tables are enjoying their meals and take action to correct any problems
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Collect payments from tables
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Prepare checks that itemize and total meal costs and sales taxes
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Assist other employees with any job duties to help the restaurant run efficiency
- Training new hires/employees new to position
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Perform assigned opening, running and closing side work to the highest standards
- When caddies remain on the tables, refilling the sugar caddie is done by that specific server in that section.
Server Requirements:
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Availability to work nights, weekends, and holidays.
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Holidays in our business include:
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Sundays:
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Mother’s Day
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Father’s Day
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Easter
Fourth of July
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- Lunch & Dinners:
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Christmas Eve
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New Year’s Eve
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Experience providing excellent customer service in a fast-paced environment
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Able to perform high-quality work while unsupervised
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Able to handle money accurately and operate a point-of-sale system with few to no errors
- Ability to work in a fast-paced work environment and deliver orders in a timely manner