Job Overview
We are seeking a proactive and detail-oriented Administrative Assistant to join our dynamic home care team. In this vital role, you will serve as the first point of contact for visitors and clients, manage essential office functions, and support various administrative tasks to ensure smooth daily operations. Your enthusiasm, organizational skills, and technical proficiency will help create an efficient and welcoming environment. This paid position offers an exciting opportunity to develop your career in office management and customer support within a collaborative setting.
Responsibilities
- Greet visitors, answer multi-line phone systems, and direct calls with professional phone etiquette.
- Manage calendar scheduling, appointment setting, and coordinate meetings using productivity software such as Microsoft Office and Google Workspace.
- Perform data entry and handle document proofreading to ensure clarity and precision.
- Support office management tasks including supply inventory and maintaining cleanliness of front desk areas.
- Handle clerical responsibilities such as copying, scanning, faxing, and managing correspondence efficiently.
- Coordinating client care schedules, caregiver assignments, and managing on-call availability.
- Acting as a point of contact for clients, caregivers, and other stakeholders, responding to inquiries, and communicating updates.
- Maintaining accurate and organized client and employee records, including scheduling information, contact details, and relevant documentation.
- Assisting with tasks like answering phones, processing paperwork, ordering supplies, and managing office equipment.
- Providing excellent customer service to clients, caregivers, and other individuals, ensuring a positive experience.
- Assisting with various special projects, such as new client onboarding, policy updates, and quality improvement initiatives.
- Maintaining a clean and organized workspace, assisting with office maintenance, and managing supplies.
- Assisting with recruitment, onboarding, and employee record-keeping.
Qualifications
- Proven office experience with strong organizational skills and ability to multitask effectively.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), Google Workspace, and basic computer literacy.
- Experience with data entry, filing systems, and general clerical tasks.
- Excellent communication skills with a professional demeanor; bilingual abilities are a plus.
- MUST BE ABLE TO PASS A CRIMINAL BACKGROUND CHECK, SEX OFFENDER REGISTRY CHECK AND DRUG TEST FOR EMPLOYMENT
- High School Diploma/GED: This is the minimum requirement.
- One Year of Administrative Experience: Preference given to candidates with at least one year of experience in an office setting, handling tasks like scheduling, record-keeping, and communication.
- Experience in healthcare, or working with clients and families, can be advantageous.
- Previous experience in administrative roles such as front desk receptionists or personal assistants is highly desirable.
- Join us to be part of a vibrant team dedicated to delivering outstanding support while fostering a positive workplace environment!
- PLEASE APPLY AT WWW.GINGERLYCARES.COM
Pay: $17.00 per hour
Benefits:
Work Location: Hybrid remote in Caroline County, MD
