Job Title: Receptionist
Company: Gregg Orr Auto Collection
Job Summary
Gregg Orr Auto Collection is seeking a professional and customer-focused Receptionist to serve as the first point of contact for guests, both in person and over the phone. This role plays a critical part in delivering a welcoming, polished, and professional experience while supporting dealership operations. The ideal candidate will demonstrate strong communication skills, a positive attitude, and the ability to manage multiple tasks efficiently in a fast-paced environment.
Key Responsibilities
- Professionally answer and manage a multi-line phone system, accurately identifying caller needs and directing calls to the appropriate department or team member
- Greet guests promptly and warmly upon arrival, assess their needs, and notify the appropriate department to assist or escort them
- Deliver a personalized and professional guest experience that reflects the dealership’s commitment to customer satisfaction
- Extend a high level of hospitality and professionalism to all customers, visitors, and team members
- Provide administrative and operational support to various departments as needed
- Maintain the cleanliness and presentation of the showroom and customer waiting areas to ensure a welcoming environment at all times
- Assist with special projects and cross-departmental tasks as assigned by the General Manager
- Actively listen to and communicate customer needs to the appropriate team members or departments
- Take ownership of customer satisfaction during every interaction
- Perform additional administrative duties as directed by management
Qualifications & Experience
- Previous receptionist or customer service experience preferred, particularly in a fast-paced or hospitality-driven environment
- Excellent verbal and written communication skills
- Strong organizational, multitasking, and time-management abilities
- Friendly, professional demeanor with a service-oriented mindset
Employment Requirements
- Must be authorized to work in the United States
- Must successfully complete pre-employment screening, including background check, motor vehicle record (MVR) review, drug screening, and possess a valid driver’s license
Why Work With Gregg Orr Auto Collection
Gregg Orr Auto Collection is a well-established and growing organization committed to operational excellence, professionalism, and customer satisfaction. We offer a supportive and structured work environment where team members are valued and encouraged to grow. Qualified candidates seeking a long-term career with a respected automotive organization are encouraged to apply and become part of the Gregg Orr Auto Collection team.
Job Type: Full-time
Benefits:
- Health insurance
- Health savings account
- Paid time off
- Parental leave
Work Location: In person
