At JSX, we’re not just a lifestyle carrier – we’re a lifestyle employer. Here, entrepreneurship meets determination, and excellence is our standard. We believe that the journey is just as important as the destination, and every day, we strive to create a J oyful, S imple e X perience for our Customers. Join us, and find your runway to growth, innovation, and success.
As an Airport Services Supervisor, you are the guiding force behind a seamless, elevated Customer experience. You’ll work alongside a passionate team of Airport Services Concierges (ASCs), ensuring every interaction—whether in the lounge, in line, or on the way to the aircraft —feels thoughtful, polished, and consistent. From prepping amenities and monitoring performance to leading with empathy and accountability, you help turn first-time flyers into loyal JSX fans.
Every day, you set the tone for the station—ensuring your team has the tools, support, and energy to deliver remarkable service. As an Airport Services Supervisor you’ll:
Coordinate with flight crews, mechanics, business partners, and FBOs to support smooth and timely operations.
Drive a culture of hospitality, ensuring Customers feel seen, supported, and celebrated from check-in to takeoff.
Why You’ll Love This Role:
Comfortable with intermittent physical activity, including bending, reaching, and standing for long periods
Skills, Licenses, & Certifications:
Important Safety and Security Requirements:
A ll Airport Services Crewmembers are certified as Ground Security Coordinators (GSCs), trained for C ust omer and baggage security screening, and are responsible for :
Health Benefits: New Crewmembers become eligible for coverage on the 1st of the month following the start date, with medical plans beginning at just $110/month. 100% employer paid dental & vision, plus up to $2,100 annually for HSA contribution. Short-term and long-term disability coverage at no cost.
May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate (emergencies, changes in workload, rush jobs, technical developments, etc).
JSX seeks to provide equality of opportunity in all aspects of employment, as well as to ensure that all personnel activities, such as the recruitment, selection, training, compensation, benefits, discipline, promotion, transfer, layoff and termination processes remain free of illegal discrimination and harassment based upon race, color, religion, sex, sexual orientation, gender identity, and national origin.
JSX is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
