Job Description: Key Responsibilities:
Strategic Leadership
- Define and execute the sales and growth strategy for insurance BPO and digital services across North America and global markets.
- Lead and inspire a team of senior sales and business development professionals to achieve aggressive revenue and profitability goals.
- Partner with executive leadership, delivery, and product teams to align sales strategy with corporate objectives and client demand.
- Shape the company’s market positioning and value proposition in a rapidly evolving insurance ecosystem.
Growth & Market Expansion
- Identify high-value opportunities across core insurance domains: policy administration, claims, underwriting, customer service, and digital enablement.
- Drive transformation-led outsourcing deals, managed services, and AI-enabled operations opportunities.
- Cultivate executive-level relationships to influence decision-making and establish long-term strategic partnerships.
- Oversee pipeline management, forecasting, and strategic account planning to ensure predictable growth.
Client & Partner Engagement
- Serve as a senior advisor to client executives, helping them navigate operational modernization, cost optimization, and digital transformation.
- Negotiate complex, outcome-based contracts involving multi-shore delivery, performance SLAs, and transformation incentives.
- Foster strategic alliances with technology partners, insurtechs, and ecosystem players to enhance solution capabilities.
Innovation & Collaboration
- Collaborate with delivery and innovation teams to co-create next-generation solutions that leverage automation, analytics, and AI.
- Provide thought leadership through industry forums, speaking engagements, and client advisory boards.
- Offer market insights to guide product investments, pricing strategies, and solution differentiation.
