Job description
The xoxo bar is a brand new and exciting restaurant opening in Early Spring 2024. xoxo is a new innovative concept which will be offering top of the line modern American/Japanese cuisine, fun and innovative creative cocktails, wine, beer & sake mixed with a fantastic experience and atmosphere in Chestnut Hill, MA. We are now hiring and training Host/Hostess for opening of this new exiting Restaurant in the coming weeks. We are seeking a dynamic and customer-focused individuals to join our team as a Host/Hostess. In this role, you will be responsible for providing exceptional service to our guests and creating delightful dining experiences. If you have a passion for hospitality, excellent communication skills, and a positive attitude, we want to hear from you!
Responsibilities:
- Greet and welcome guests as they arrive at the restaurant
- Escort guests to their assigned tables or waiting areas
- Provide menus and inform guests about daily specials
- Assist guests with seating arrangements and accommodate special requests
- Answer phone calls and take reservations or provide information to callers
- Maintain a clean and organized host/host station
- Communicate with servers, kitchen staff, and management to ensure smooth operations
- Handle guest complaints or concerns with professionalism and escalate as necessary
Skills:
- Excellent customer service skills with a friendly and outgoing personality
- Strong communication skills to interact effectively with guests and team members
- Ability to handle high-pressure situations in a fast-paced environment
- Knowledge of food service and hospitality industry standards
- Proficient in using POS systems for order entry and payment processing
- Familiarity with hotel guest relations is a plus
As a host/host, you will play a vital role in creating a positive dining experience for our guests. Your friendly demeanor, attention to detail, and ability to multitask will contribute to the overall success of our restaurant. If you are passionate about providing exceptional customer service and enjoy working in a dynamic team environment, we would love to hear from you.
Job Types: Full-time, Part-time
Pay: $17.00 - $20.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
Work Location: In person
