Our Opportunity
We are seeking a bright, talented, self-motivated, Apartment Leasing Consultant who would enjoy the small office setting at a luxury rental property in Duluth. The main responsibilities include leasing and maintaining positive resident relations of multi-family residential apartments.
The ideal candidate will have a college education and previous experience within the real estate field as a leasing consultant. Must be friendly, professional and have excellent customer service skills. Candidate to be computer-literate, and proficient in Microsoft Office applications. Strong verbal and written skills are a must.
Job Responsibilities:
Leasing
- Greet prospects and qualify by covering all criteria (ask questions; utilize completed guest cards, etc.).
- Conduct tours of community and apartment/model and apply product knowledge to clients needs by communicating the features and benefits; close the sale.
- Have prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements.
- Immediately follow-up on prospects that did not close and attempt to close sale again. If unable to help prospect, refer them to sister communities to meet prospect’s needs.
- Represent the company in a professional manner at all the times.
- Maintain current resident files.
- Distribute all company or community-issued notices.
- Assist management team with other various tasks as required.
- Consistently implement policies of the community.
Essential Job Functions:
- Fair Housing Certification, willingness to obtain prior to interacting with prospective residents.
- Demonstrate an ability to support and contribute to community team.
- Demonstrate strong oral and written communication skills.
- Operate telephone, personal computer/keyboard, Microsoft Office including Word and MS Outlook, community software Must possess a positive attitude
- Participate in training in order to comply with new or existing laws.
- Ability to work a flexible schedule, including evenings and weekends.
- Two (2) years experience in previous relevant customer service.
- Comply with expectations as demonstrated in the employee handbook.
- Demonstrate ability to diffuse and respond to customer concerns to avoid escalation of the problem.
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
Schedule:
- 8 hour shift
- Evening & Weekend shift
Experience:
Customer service: 1 year (Preferred)
Sales: 1 year (Preferred)
License/Certification: Driver's License (Preferred)
Work Location: In person
