The Vice President of Property Management reports to the President of the company and oversees VITA’s portfolio of properties and works to ensure that the assigned properties perform in accordance with corporate expectations. This will be accomplished by providing leadership to property-level staff, maintaining a high level of market awareness in order to interpret and anticipate trends, and successfully communicating and implementing corporate policies, programs and initiatives at the property level.
Duties and Responsibilities
- Audits all properties in the assigned area on a regular basis to ensure that they present the highest quality image possible. An audit includes physically walking the property and observing/inspecting any problem area as well as examining administrative procedures to ensure that all company policies, applicable laws and compliance areas are being followed. During visits, the AVP is expected to recognize potential problems before they become serious and take preventive and corrective action.
- Develops property staff by ensuring that only the highest caliber personnel are recruited, selected and hired to represent the company. Provides one-on-one coaching, guidance, and mentoring to property leadership. Ensures that all personnel receive appropriate training. Delegates responsibility and authority as appropriate to facilitate staff development.
- Appraises property personnel performance continually, promptly addressing any performance problems through coaching, training, redirection or discipline. Promptly recognizes and encourages good performance.
- Monitors property financial/quantitative performance on an ongoing basis. Addresses performance issues immediately by working with the Property Manager to build a plan for correction.
- Resolves elevated customer complaints and employee relations issues in a manner that is in the best interest of the company, customer, and associate.
- Reviews, approves, and monitors the completion of all capital projects being performed at properties in the area.
- Represents the view(s) of Community Directors and staff in relationships with corporate staff and management to ensure that property-level issues are being heard and properly addressed.
- Provides or participates in the development of marketing programs for properties designed to achieve optimum occupancy levels and customer satisfaction.
- Intervenes in disputes between property leadership and vendors either by providing advice to property management team or by assuming responsibility for reaching resolution.
- Manages the preparation of capital and operating budgets for properties in the area.
- Conducts salary reviews for Community Directors; reviews and approves wage and salary actions for all other personnel in the area.
- Takes steps to continually advance capabilities through personal development.
- Facilitates the implementation of corporate-wide initiatives including, but not limited to: ancillary services, community outreach and Vita Resident Services.
- Performs other related duties as assigned to meet the needs of the business.
Requirements
- Bachelor’s Degree from an accredited university.
- Minimum of 5 years experience as Executive Level Manager
- Required to travel to 75%.
- Knowledge of Federal, State and Local Policies, and Fair Housing policies affecting property management preferred.
- Excellent written, oral communication and presentations skills.
- Ability to manage effective teams and develop strategic solutions.
- Knowledge of financial management.
- Ability to understand and respect different values, attitudes, and beliefs and to respond appropriately to these differences with participants in planning, implementing, and evaluating programs and services.
- Proficiency in MS Office Suite and knowledge of ResMan, Iloveleasing, and other relevant corporate software.
Pay: $150,000.00 - $165,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- What is your target compensation range?
Ability to Relocate:
- Franklin, TN 37067: Relocate before starting work (Preferred)
Willingness to travel:
Work Location: In person
