Dental Receptionist / Treatment Coordinator
Northwest Dental Center
Join a Team That Truly Cares About Patients
Northwest Dental Center is seeking an exceptional Dental Receptionist / Treatment Coordinator who is passionate about helping patients achieve excellent oral health and loves what they do every day. We are looking for a positive, organized, patient-focused professional who thrives in a fast-paced dental environment and is committed to providing an outstanding patient experience from the first phone call to the completion of treatment.
If you enjoy building relationships, educating patients, coordinating care, and helping people feel comfortable and confident about their dental treatment, we would love to meet you.
Position ResponsibilitiesTreatment Coordination
- Present treatment plans clearly and confidently to patients
- Discuss treatment options, financial arrangements, and payment solutions
- Help patients understand the value and benefits of recommended treatment
- Schedule treatment efficiently to maximize patient care and practice productivity
- Follow up on unscheduled treatment and maintain treatment acceptance goals
Insurance Verification & Financial Coordination
- Verify dental insurance benefits prior to patient appointments
- Review and explain insurance coverage and estimated patient portions
- Assist patients with financing options and payment arrangements
- Ensure accurate insurance and patient account information
Front Desk Responsibilities
- Answer incoming calls professionally and warmly
- Schedule and confirm patient appointments
- Check patients in and out efficiently
- Maintain accurate patient records using dental software
- Manage daily schedules and recall systems
- Process payments and maintain financial records
- Provide exceptional customer service at every patient interaction
Qualifications
- Minimum 2 years of dental front office experience preferred
- Experience presenting treatment plans and discussing financial arrangements
- Strong understanding of dental insurance verification and benefits
- Excellent communication and customer service skills
- Strong organizational and multitasking abilities
- Professional appearance and positive attitude
- Team-oriented mindset with a commitment to excellence
What We're Looking For
The ideal candidate:
- Is genuinely patient-focused
- Loves helping people and creating positive experiences
- Takes ownership and follows through on responsibilities
- Has a warm, friendly, and professional demeanor
- Enjoys working as part of a collaborative team
- Is dependable, motivated, and detail-oriented
- Brings positive energy to the office every day
Why Join Northwest Dental Center?
- Supportive and team-oriented work environment
- Opportunity to make a meaningful difference in patients' lives
- Modern dental practice utilizing Open Dental technology
- Competitive compensation based on experience
- Growth and development opportunities
- Work with a team dedicated to exceptional patient care
If you are passionate about dentistry, committed to outstanding patient service, and love helping patients move forward with the care they need, we encourage you to apply today.
Pay: $19.00 - $23.00 per hour
Benefits:
- Dental insurance
- Paid time off
Work Location: In person
