Job Title: Team Member
Location: Dahlonega
Reports To: Restaurant Manager
Department of Labor Classification: Hourly Non-Exempt
Work Schedule: Flexible hours are available! Able to work starting at 5:30 AM or until midnight if required, based on café hours and availability.
Mission Statement
To nourish and energize lives through flavorful, real-food experiences—crafted with care, served with purpose, and rooted in harmony with our community.
Vision Statement
To be the go-to destination where guests and team members feel uplifted—through food, connection, and a shared journey toward wellness and balance.
Core Values
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Harmony – We bring balance to everything we do—from the flavors we craft to the relationships we build.
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People First – We grow by growing others. Our team and our guests are at the heart of every decision.
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Purpose in Every Bite – Everything we serve is intentional: real ingredients, bold flavor, and feel-good energy.
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Community-Driven – We’re more than a café—we’re a neighbor. We invest in our community and celebrate the people around us.
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Positive Vibes Always – We lead with kindness, serve with a smile, and create an uplifting space for everyone.
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Continuous Growth – Just like our ingredients, we stay fresh. We learn, evolve, and always aim higher—together.
Job Summary:
At Tropical Smoothie Café, we promote a healthier lifestyle by serving delicious food and smoothies with a touch of tropical fun! Our Team Members are essential to this mission and are guided by the core values of Harmony Restaurants: Harmony, People First, Purpose in Every Bite, Community-Driven, Positive Vibes Always, and Continuous Growth. If you are smart, have integrity, and bring drive and enthusiasm to your work, you’ll thrive in our upbeat, fast-paced environment.
Duties & Responsibilities:
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Interact with team members, customers, and vendors using Harmony Restaurants' core values.
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Deliver Unparalleled Hospitality to every guest who visits our café.
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Prepare fresh ingredients for food and smoothies.
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Assemble and serve smoothies and meals to Tropical Smoothie Café standards.
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Follow proper sanitation and food safety practices during food prep and service.
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Set up and monitor smoothie and food workstations.
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Maintain a clean and organized café, including kitchen, dining area, restrooms, and workstations.
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Operate the POS register system accurately, take guest orders, and handle cash responsibly.
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Adhere to all brand safety and security policies.
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Perform additional tasks as needed to support café operations.
Required Skills & Abilities:
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Strong communication and interpersonal skills.
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Positive attitude with a willingness to learn and grow.
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Ability to follow detailed instructions and procedures.
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Team-player mentality with a commitment to excellent service.
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Dependable, punctual, and goal-oriented.
Physical Requirements:
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Stand and walk continuously throughout the shift.
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Regular bending, reaching, and lifting up to 30 pounds (occasionally up to 50 pounds).
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Frequent face-to-face interaction in a high-energy café setting.
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Ability to multitask while maintaining a positive and calm demeanor.
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Safely navigate and operate within a fast-paced environment.
