Position Summary
The Server Assistant supports servers, bartenders, and the broader front‑of‑house team to ensure timely, efficient, and high‑quality service to guests. This position is responsible for clearing and resetting tables, running food, refilling beverages, maintaining cleanliness in the dining areas and bar, and assisting with guest needs in coordination with servers, bartenders, and management.
Essential Duties and Responsibilities
- Greet guests promptly and courteously
- Assist servers in delivering food and beverages to guests in a timely and accurate manner.
- Refill water, coffee, and non‑alcoholic beverages as needed.
- Respond to guest requests within the scope of authority and promptly relay other requests to servers or management.
- Clear, clean, and reset tables and bartop between courses and after guest departure, following restaurant standards.
- Ensure proper setup of flatware, glassware, napkins, condiments, and table decorations.
- Assist with opening procedures, including stocking service stations, polishing silverware and glassware, and preparing dining areas.
- Assist with closing procedures, including breaking down service stations, restocking supplies, completing sidework, and general cleaning tasks. Maintain cleanliness and organization of the bar area, dining room, kitchen, equipment, utensils, and glassware, in compliance with health and sanitation standards.
- Stock, rotate, and replenish bar inventory (spirits, beer, wine, mixers, garnishes, glassware, ice, and supplies) as needed, and communicate low‑stock or out‑of‑stock items to management.
- Work collaboratively with servers, hosts, and kitchen staff to ensure timely service and a positive guest experience.
- Follow all safety procedures and guidelines, including proper handling of glassware, cleaning chemicals, and equipment to prevent breakage and injury.
- Adhere to all company policies regarding attendance, appearance, conduct, and harassment‑free workplace standards.
- Perform other job‑related duties as assigned.
Qualifications
- Minimum age of 16 years to work in restaurant.
- High school diploma or equivalent preferred.
- One or more years prior hospitality experience required.
- Ability to obtain and maintain required state food handler certification within 60 days of hire.
- Language: Ability to read, speak, and understand English sufficiently to understand menus, POS system instructions, safety rules, and to communicate with guests and staff.
Knowledge and Skills
- Strong customer service and interpersonal skills.
- Ability to multi-task and work in a fast-paced environment.
- Ability to work as part of a team and to maintain a professional demeanor under pressure.
Physical Requirements
- Ability to stand and walk for extended periods, including the entire shift.
- Ability to lift, carry, push, or pull up to 15–30 pounds (e.g., trays, bus tubs, glass racks).
- Frequent reaching, bending, stooping, and repetitive hand and arm motions.
- Ability to work in a noisy, fast‑paced environment with exposure to sharp objects, broken glass, cleaning chemicals, and varying temperatures.
Reasonable Accommodations
The company will provide reasonable accommodations to qualified individuals with disabilities to perform the essential functions of this position, in accordance with applicable federal, state, and local laws.
Work Schedule
- Part-time or full-time; typical shifts include days, evenings, weekends, and holidays.
- Schedule may vary based on business needs.
Compensation
- Hourly, non‑exempt position; eligible for overtime in accordance with applicable law.
- This is a tipped position; compensation includes base hourly wage plus tips, in accordance with applicable federal, state, and local wage and hour laws.
Pay: $20.00 - $30.00 per hour
People with a criminal record are encouraged to apply
Work Location: In person
