Location: On-site - 350 Eagles Landing Dr, Lakeland, FL 33810, United States
Position Summary:
The Pharmacy Fulfillment Technician is responsible for preparing, filling, and distributing prescriptions according to client orders/specifications, maintaining equipment and inventory in the pharmacy, and record-keeping related to patient and drug information.
Responsibilities:
- Assist the Pharmacist in reviewing, processing, preparing, filling, labeling, and dispensing of medications, supplies, and the provision of pharmaceutical care.
- Verify information on prescriptions received prior to processing (correct prescriber, name of patient, patient information, medication, dose, quantity, number of refills, lot, and expiration date).
- Communicate with Patient Service Center (PSC) representatives as necessary to ensure medication compliance, medication, and supply inventory, and overall coordination of care and as applicable.
- Account for delivery receipts for all delivered prescriptions.
- Follow HIPAA and privacy law guidelines, and any other local or federal laws.
- Maintain all records including prescription logs and related files.
- Receives, stores, and logs inventory and returns, verifies quantities against invoices, and informs supervisors of stock needs or shortages.
- Assist the Inventory Specialist with the expiration date review of all medications on a scheduled basis and prepare outdated medication for destruction according to the procedure.
- Post payments and shipments to ensure accurate payment status and accurate account activity.
- Evaluate all completed prescriptions/authorizations to ensure that the appropriate information has been obtained to allow for compliance with applicable standards and regulations.
- Perform follow-up on all outstanding prescriptions/authorizations and communicate discrepancies to the pharmacist or PSC technicians.
- Perform problem-solving on order delays.
- Perform Quality Assurance checks on automated technology specific to pharmacy equipment and shipping requirements.
- Maintain a clean and orderly work site.
The above duties are meant to be representative of the position and not all-inclusive.
Qualifications
Minimum job requirements:
- High School diploma or equivalent.
- One (1) year of pharmacy operations or logistics experience.
- Florida Pharmacy Technician License, or commitment to complete the technician in training requirements approved by the Florida Board of Pharmacy, within one year of the hire date.
- Ability to read, write, speak, and understand the English language.
Preferred Education and Experience:
- One (1) year of previous specialty pharmacy technician experience with exposure to fulfillment of prescription orders.
- Nationally certified through the PTCB or another approved certifying agency.
- Inventory or logistics control experience.
Knowledge, Skills and Abilities:
- Excellent verbal and written communication skills.
- Excellent interpersonal skills.
- Excellent problem-solving and organizational skills.
- Ability to learn from a variety of techniques.
- Ability to follow established process flows.
- Basic math skills.
- Ability to recognize subtle differences in names and numbers.
- Ability to work effectively in highly stressful situations, exhibiting flexibility in changing situations.
- Knowledge of medical terminology (including sig codes and Roman numerals), brand and generic names of medications, and general pharmacy terminology.
- Computer literacy includes operating systems, Microsoft Office Suite, presentation software, communication, and collaboration tools, and Adobe PDF or comparable.
Physical Demands:
- Location of job activities 100% inside.
- Noise and/or vibration exposure.
- Reaching (overhead), handling, and feeling.
- Stand, bend, stoop, and sit for prolonged periods of time.
- Lift, carry, and move up to 50 pounds.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Benefits:
- Dental insurance
- Vision insurance
License/Certification:
- Florida Pharmacy Technician License (Required)
Work Location: In person
