Job Title: Pharmacy Technician
Department: Pharmacy
Report to: Pharmacy Manager / Head Pharmacist
POSITION SUMMARY: Provides efficient and courteous service to our customers. This includes but is not limited to, processing customers’ prescriptions, assisting the Pharmacist in filling prescriptions, collecting monies, giving change, filing insurance claims, data entry into the computer, trouble-shooting insurance claims processing problems, counting, and packaging medicines, and receiving merchandise.
ESSENTIAL FUNCTIONS (responsibilities include, but are not limited to):
- Greets customers when within ten feet and four seconds of contact, by name if possible, during transactions
- Process customers’ prescriptions, by collecting the necessary information for the prescription based on the doctor’s instructions; assists the Pharmacist in filling prescriptions; enters information into the computer, packs the prescriptions; and files applicable insurance claims.
- Calls third party insurance plans when unable to determine appropriate claim filing not achieved.
- Collects payment and processes transactions on the Point-of-Sale system.
- Provides correct change due to the customer.
- Monitors inventory stock levels in Pharmacy, Home Health Care OTC section, and in Automation Device (if applicable)
- Receives, unpacks, and checks in-coming pharmacy drugs and supplies.
- Checks received merchandise against the purchase requisition or invoice.
- Pre-packages and labels various pharmaceutical preparations.
- Processes invoices for merchandise received and alerts Retails Support Center of price discrepancies.
- Understand and abide by all company policies and procedures
- Performs other related duties as needed as assigned by manager
OTHER DUTIES / RESPONSIBILITIES:
- Use proper safety procedures
- Maintain a filing system for memorandums on procedures, third party plans, patient files.
- Stocks and/or faces pharmacy Over-the-Counter (OTC) items.
- Orders supplies from vendors.
- Maintains working area, sales floor areas, shelves, and storage areas to ensure that they are clean and orderly at all times.
- Performs quarterly inventory of items in the Automation Device (if applicable) and prepares pharmacy for inventory.
- Pull and prepare expired merchandise to be returned to the wholesaler or return company.
EXPERIENCE / EDUCATION:
- High school / Secondary school diploma or GED
- Must be 18 years of age to ring register per company policy
- State of Hawaii Pharmacy Technician Certificate of Registration
SKILLS AND ABILITIES:
- Basic mathematical knowledge and cash handling experience preferred
- Ability to read and understand formulas and measuring quantities.
WORK ENVIRONMENT:
- Air condition while in store, subject to outside conditions of heat, rain, and wind while retrieving wagons/helping customers to their car, and chill temperatures if products need to be retrieved from chill
PHYSICAL DEMANDS:
Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
O (Occasionally) w/assist
O (Occasionally) w/assist
N (Not Applicable) Activity is not applicable to this occupation.
O (Occasionally) Occupation requires this activity up to 33% of the time (0-2.5+ hrs./day)
F (Frequently) Occupation requires this activity from 33% - 66% of the time (2.5 – 5.5+ hrs./day).
C (Constantly) Occupation requires this activity more than 66% of the time (5.5+ hrs./day)
OTHER PHYSICAL REQUIRMENTS:
- Vision (Near, Distance, Color, Peripheral, Depth Perception)
- Sense of Sound (Hear oral communication and buzzers/alarms)
Don Quijote USA reserves the right to request a review of written employee screening practices (back ground check) before employment in the booth. Their employment will be contingent on the results, due to the amount of negotiable items and prescription drugs being handled.
R.102215
The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee’s ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.
- Fluent in speaking in Korean preferred
