POSITION OVERVIEW
Join Senior Helpers of Waxhaw-Monroe as a compassionate dementia care specialist and make a meaningful difference in the lives of seniors in our community. We are seeking experienced caregivers who speak Spanish and have specialized knowledge of dementia and memory care. This is NOT an entry-level position—we are looking for skilled professionals with proven dementia caregiving experience.
If you are a dedicated home care professional who:
- Speak Spanish fluently (with English proficiency)
- Have at least 2 years of hands-on home caregiving experience
- Understand the unique challenges of dementia and memory disorders
- Take pride in providing compassionate, patient-centered care
- Want to work for a company that values and invests in YOU
...then we want to hear from you. Apply today!
WHY WORK FOR SENIOR HELPERS OF WAXHAW-MONROE?
We are NOT a large corporation. We are an independently owned home care agency led by an occupational therapist who understands patient care from the inside. When you join our team, you work for an owner who has been in the caregiving profession and genuinely cares about her team.
What makes us different:
SPECIALIZED EXPERTISE: Our company is led by an Occupational Therapist (OT). We specialize in dementia and memory care—it is not just one service among many. It is our focus.
RESPECT & TRAINING: We invest in our caregivers. You will receive paid training, regular updates on dementia care best practices, and supervisory support when challenges arise.
FLEXIBILITY: As-needed scheduling means you control your availability. No forced shifts. No rigid schedules.
MILEAGE REIMBURSEMENT: We pay you to travel between clients. Your time and gas are valued.
JOB RESPONSIBILITIES
As a Dementia Care Specialist, you will:
PERSON-CENTERED CARE:
- Provide skilled companionship and emotional support, recognizing that dementia clients need patience, validation, and engagement—not correction
- Engage in meaningful conversations and activities (reminiscence therapy, music, familiar hobbies, gardening, crafts)
- Provide a calm, consistent presence that reduces anxiety and confusion
- Recognize and respond to behavioral changes with empathy and trained techniques (not restraint or medication reliance)
ACTIVITIES OF DAILY LIVING (ADL) SUPPORT:
- Assist with personal hygiene, bathing, dressing, and grooming while maintaining dignity
- Support safe toileting and incontinence care
- Help with meal preparation, feeding, and hydration monitoring
- Provide mobility assistance and fall prevention support
- Manage medication reminders (non-administration) and track adherence
BEHAVIORAL & SAFETY MANAGEMENT:
- Recognize early warning signs of agitation, wandering, or unsafe behavior
- Use de-escalation techniques and environmental modifications (not physical restraint)
- Identify triggers (hunger, fatigue, overstimulation, pain) and address root causes
- Implement structured routines to reduce confusion and anxiety
- Monitor for signs of physical discomfort or illness that may manifest as behavioral changes
- Manage sundowning and other behavioral challenges with patience and technique
CARE COORDINATION:
- Follow individualized care plans and provide accurate, timely updates to supervisors
- Communicate changes in client condition, mood, or abilities to family and healthcare providers
- Document care provided and behavioral observations in detail
- Identify when professional medical attention is needed and alert appropriate parties
- Collaborate with family members and other caregivers to ensure consistency
JOB QUALIFICATIONS – MUST HAVE
REQUIRED EXPERIENCE:
- MINIMUM 2 YEARS of hands-on home caregiving experience (personal care assistant, home health aide, caregiver, or similar role)
- AT LEAST 1 YEAR of specialized dementia or memory care experience
- Proven experience assisting clients with Activities of Daily Living (ADLs): bathing, dressing, grooming, toileting, eating
LANGUAGE SKILLS:
- FLUENT in Spanish (conversational and instructional ability)
- PROFICIENT in English (to document care and communicate with supervisors)
- Bilingual preference for reading/writing to ensure care plan comprehension
DEMENTIA-SPECIFIC SKILLS:
- Understanding of dementia, Alzheimers disease, and other memory disorders
- Experience with behavioral management techniques
- Knowledge of person-centered care principles and validation therapy
- Ability to recognize and respond to behavioral changes with patience and trained techniques
- Familiarity with safety concerns specific to dementia (wandering, confusion, safety hazards)
CORE COMPETENCIES:
- Excellent communication and interpersonal skills (calm, patient, empathetic tone)
- Strong ability to follow care plans and provide detailed documentation
- Ability to work independently while maintaining regular communication with supervisors
- Strong problem-solving and task prioritization skills
- Reliable transportation and valid driver license (mileage reimbursed)
- Professional demeanor and commitment to confidentiality
PREFERRED QUALIFICATIONS:
- Prior experience with home care agencies or healthcare facilities
- Experience working with diverse populations and cultures
- Certified Nursing Assistant (CNA), Home Health Aide (HHA), or Personal Care Assistant (PCA) certification
- Certified Dementia Practitioner (CDP) or equivalent training
- First Aid/CPR certification
COMPENSATION & BENEFITS
COMPETITIVE PAY:
- $16-$18/hour depending on experience level and care specialization
- Mileage reimbursement for travel between clients
- Bi-weekly payroll
FLEXIBILITY:
- No minimum hours required (work when it suits you)
- Flexible availability management
SUPPORT & TRAINING:
- PAID dementia care training and ongoing professional development
- Regular supervision and support from owner/management
- Access to resources on behavioral management and person-centered care
- Guidance on handling complex situations with experienced staff
- Opportunity to grow skills and advance within the company
ABOUT US
Senior Helpers of Waxhaw-Monroe is an independently owned and operated franchisee of SH Franchising, LLC, dba Senior Helpers. We specialize in compassionate, patient-centered in-home care for seniors, with particular expertise in dementia and memory care.
WHO WE ARE:
- Led by an Occupational Therapist with deep understanding of patient care
- A team of Certified Dementia Practitioners committed to behavior management and dignity
- Locally owned and community-focused
OUR SERVICE AREAS:
- Union County: Waxhaw, Monroe, Matthews, Indian Trail, Wingate
- Cabarrus County: Concord, Kannapolis, Midland, Mount Pleasant
- Stanly County: Locust, Oakboro, Stanfield
- Rowan County: Salisbury, China Grove, Gold Hill, Landis, Rockwell, Spencer
OUR MISSION:
We provide compassionate, person-centered care that honors the dignity, independence, and quality of life for seniors aging at home. We partner with families, respect each clients unique story, and support our caregivers with training, resources, and a caring work environment.
REQUIRED FOR APPLICATION:
- Resume highlighting dementia care experience and years of caregiving
- References from previous employers or healthcare supervisors (at least 2)
- Proof of reliable transportation
- Willingness to complete background check and reference check
TIMELINE:
- Qualified candidates will be contacted for phone/in-person interview
- Final candidates will complete background check and reference verification
- Offer contingent on background clearance and reference checks
