Job Summary
We are a busy, patient-focused pediatric urgent care clinic in San Mateo seeking a friendly, organized, and dependable Part-Time Medical Receptionist/Office Assistant to join our team. You will play a vital role in ensuring a seamless patient experience by managing front-office operations and providing essential administrative support to our clinical team.
Schedule: Monday, Wednesday, Friday | 9:45 AM – 2:15 PM
Responsibilities
- Patient Experience: Provide a welcoming environment, manage efficient check-ins, and handle inquiries with empathy and professional phone etiquette.
- Administration & Scheduling: Expertly manage appointments using AdvancedMD and SOLV. Maintain accurate, HIPAA-compliant electronic health records.
- Financial Operations: Verify insurance coverage, manage patient payments, and assist with billing inquiries and collections.
- Clinic Support: Prepare intake forms, update care plans, manage documentation, and oversee office supply inventory.
Requirements
- Prior clinic or medical office experience, preferably in pediatric or dental settings, minimum of two years.
- Proficiency in electronic scheduling software (AdvancedMD/SOLV experience is a plus).
- Strong understanding of health insurance procedures and HIPAA compliance and confidentiality.
- Excellent computer skills with proficiency in Microsoft Office applications (Word, Excel) and typing accuracy.
- Bilingual abilities are highly desirable to serve diverse patient populations effectively.
- Exceptional customer service skills with the ability to handle phone communication professionally and courteously.
We're looking for someone who is professional, compassionate, and takes pride in providing outstanding service to our patients and their families. The ideal candidate is mature, reliable, highly organized, and enjoys being part of a collaborative healthcare team dedicated to delivering exceptional pediatric care. This role offers valuable experience in medical office management within a supportive environment committed to your professional growth.
Pay: $22.00 - $30.00 per hour
Benefits:
- Flexible schedule
- Paid sick time
- Paid training
Work Location: In person
