Employment Notice: This position is employed by Capitol Associates, Inc., a government relations and association management firm, and serves in a dedicated capacity supporting the National Association of Rural Health Clinics (NARHC). Position responsibilities, performance expectations, and work priorities are established in accordance with NARHC’s strategic and operational needs.
About the National Association of Rural Health Clinics
The National Association of Rural Health Clinics (NARHC) is a membership association focused on educating and advocating for Rural Health Clinics. NARHC promotes the Rural Health Clinic program as a means of improving and sustaining the availability of quality, cost-effective health care to patients in rural, medically underserved areas. NARHC works with Congress, federal agencies, and rural health allies to expand and protect the interests of rural health clinics.
What is the Rural Health Clinic Program?
The Rural Health Clinics program was created in 1977 to address the unmet health care needs in rural America. Rural health clinics receive enhanced Medicare and Medicaid reimbursements, which allow clinicians to live and practice in rural, underserved areas of the country. All rural health clinics must utilize the skills of a Physician Assistant or Nurse Practitioner and focus on primary care.
Today, rural health clinics comprise an integral part of the nation’s health care delivery system. There are over 5,800 federally certified rural health clinics that provide primary care services to more than 38.7 million people in 47 states.
Position Summary
We are seeking a dedicated Education Coordinator to support the development, delivery, and continuous improvement of NARHC's educational programs. Working closely with the Director of Operations, this role provides operational and technical support for the continuing education programs, educational events, and learning technologies. The position plays a key role in ensuring high-quality educational experiences that advance the professional development of rural health clinic professionals.
The ideal candidate is detail‑oriented, organized, and skilled at managing educational content with accuracy and care. If you’re passionate about supporting rural health professionals and committed to delivering high‑quality learning experiences, we’d love to meet you.
This position is primarily on-site at our Alexandria, Virginia office, with the option for (1) day of remote work per week as scheduled and approved.
Key Responsibilities:
Continuing Education Program Management:
- Lead the administration of NARHC Academy's online continuing education courses including the Certified Rural Health Clinic Professional (CRHCP) program by coordinating curriculum development with the Education Committee and subject matter experts, administer registration and enrollment processes, exam evaluations, and credentialing activities to ensure accurate participant tracking and compliance with program requirements.
- Lead the administration of the NARHC Academy scholarship process, including marketing and application processes, applicant and recipient communications, scholarship award fulfillment, sponsor billing and payment verification, and relationship management with scholarship sponsors to support program growth and engagement.
- Evaluate and enhance online educational programs by monitoring content quality and user experience and provide recommendations to support marketing and promotion of courses, enrollment opportunities, and scholarships.
Educational Event Coordination:
- Coordinate with leadership to administer all technical and logistical aspects of NARHC’s live webinars including registration, moderating interactive features of live events, troubleshooting technical issues, and post-production reporting.
- Collaborate with leadership on the development and delivery of educational programming for NARHC conferences and in-person events, including session planning, content and materials development, collection of presentation materials, CEU application process with external partners, and oversight of key deadlines to ensure a high-quality educational experience.
- Assist with onsite event execution and provide operational support during conferences, educational programs, and other in-person events.
Learning Systems & Technical Assistance:
- Serve as the primary point of contact for inquiries related to NARHC Academy courses and educational resources, providing timely and professional support via email, phone, and online forms.
- Serve as the primary administrator of NARHC Academy’s Learning Management System, overseeing course configuration, registration management, learner tracking, data maintenance, reporting, troubleshooting, and user support.
- Serve as the primary administrator of NARHC Academy’s discussion Forum, managing platform operations and actively engaging prospective, current, and former learners through content development, discussion facilitation, and community-building initiatives.
Committee Relations & Organizational Support:
- Serve as staff liaison and administrative support to NARHC’s Education Committee by coordinating meeting schedules, facilitating member onboarding, overseeing annual charter and policy reviews, and advancing initiatives that support and improve NARHC Academy programs.
- Provide operational support to other NARHC programs as needed.
Requirements/Skills
- A bachelor’s degree in Instructional Design, Education, Communications, or a related field.
- Minimum 1-3 years of experience in instructional design, corporate training, educational content creation, or curriculum development.
- Expertise in Microsoft Office, webinar/meeting software such as Zoom/Teams, and video editing software such as Vimeo/Clipchamp. Ability to learn new technologies as needed.
- Strong knowledge of Learning Management Systems (LMS) and proctoring systems.
- Highly organized, detail-oriented, and analytical; able to manage multiple priorities with accuracy and efficiency.
- Strong verbal and written communication skills
- Comfortable leading virtual sessions, supporting live events, and troubleshooting technical issues.
- Comfortable working independently and collaboratively when needed.
- Experience with nonprofit or membership associations is preferred.
- Demonstrated interest in rural health or health policy is preferred.
Benefits Package
- Comprehensive medical, dental, and vision insurance, with 80% of premium costs covered by the employer.
- Basic life insurance, short-term disability, and long-term disability insurance provided at 100% employer-paid cost.
- Company-sponsored 401(k) retirement plan with a 100% employer match on employee contributions up to 4% of salary.
- Generous paid time off, including three (3) weeks of PTO and paid sick leave.
- Paid holiday break between Christmas and New Year's Day.
- Eligibility for an annual bonus, subject to company performance.
Travel Requirements
This role will require occasional off-site travel to attend our spring and fall annual conferences and other in-person events.
Physical Requirements
- Prolonged periods of sitting at a desk and working on a computer.
- Ability to lift and carry up to 20 pounds occasionally.
Pay: $65,000.00 - $75,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Education:
Experience:
- Education administration: 1 year (Preferred)
- LMS: 1 year (Preferred)
Work Location: In person
