Job Summary
Join our dynamic team as a Restaurant Shift Leader, overseeing daily operations to ensure exceptional service, food quality, and team performance. In this energetic role, you will coordinate front and back-of-house activities, supervise staff including cooks and cashiers, and uphold food safety standards. Your leadership will drive a lively, efficient environment where customer satisfaction is paramount. This position offers an exciting opportunity to develop managerial skills while fostering a positive team atmosphere in a fast-paced hospitality setting.
Duties
- Lead and manage shift operations, ensuring smooth workflow and high-quality service delivery
- Supervise and motivate team members including cooks, cashiers, and support staff to meet performance standards
- Oversee food preparation, cooking processes, and food handling to maintain safety and quality standards
- Manage POS systems such as Aloha POS and Micros POS for accurate order processing and cash handling
- Control inventory levels, monitor stock rotation, and assist with food management to minimize waste
- Train new staff on food safety procedures, customer service protocols, and operational policies
- Handle customer inquiries and resolve issues promptly to ensure a positive dining experience
- Conduct shift reports, monitor profit and loss metrics, and assist with budgeting efforts
Skills
- Extensive experience in quick service or fast food restaurant environments with a strong background in food preparation and cooking
- Proficiency with POS systems like Aloha POS and Micros POS for efficient transactions
- Demonstrated leadership in supervising hospitality teams with excellent team management skills
- Knowledge of food safety management practices and food handling regulations
- Ability to perform basic math for cash handling, inventory control, and sales analysis
- Experience in staff training, interviewing, and developing team members’ skills
- Strong communication skills for managerial coordination and customer interactions
- Familiarity with restaurant management principles including shift management, kitchen operations, and hospitality standards
- Background in culinary arts or fine dining experience is a plus; catering or banquet experience is advantageous
- Proven ability to manage budgets, analyze profit & loss statements, and implement cost control measures
This role is ideal for motivated individuals passionate about delivering outstanding hospitality experiences. We value energetic leaders who thrive in team settings and are committed to continuous improvement. Join us to lead a vibrant restaurant environment where your skills will shine!
Pay: $16.50 - $18.00 per hour
Work Location: In person
