Job Description:
Job Title: Desktop Support EUC L1
Location: Whitestown IN 46075 (On-site)
Job Description
- Support the installation, configuration and administration of client hardware and software and operating systems
- Provide support for activities that can be planned, such as network configuration, updates, and rollouts
- Support users with the installation and configuration of smartphones
- System documentation / FAQ and Knowledge Base
- Registration of service requests
- Documentation of inquiries and faults in a ticket system
- User management
- Patch management (MS operating systems, antivirus, etc.)
- Support desktop & laptop OS & OA Applications
- Windows, Mac installation, configuration & troubleshooting
- Perform Install, Move, Add or change (IMAC) at the workstation level
- Resolve Printer installation and sharing related issues (Network / Local Printer)
- Wireless LAN troubleshooting
- Scanner relates issues/troubleshooting
Job Type: Contract
Pay: $22.00 - $24.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- Customer support: 1 year (Preferred)
- Windows: 1 year (Preferred)
Work Location: In person
