PondMedics Family of Brands, is a 24-year-old family business whose purpose is to give life to surface and storm water and the people it supports. We welcome you! The PondMedics Family of Brands includes Simple Pond Care, PondCure, dredgeSMART, Fountain Freedom, AquaInject, and includes our function as a registered civil engineering company. We operate our business as a ministry, meaning our impact is not only inside PondMedics, but to our entire sphere of influence outside the company’s walls as well. We give and serve inside and outside the business. We are stewards to what we’ve been entrusted. We perform with excellence and care for people through our PondMedics CARES program. Each of our team members are personally active and contribute to the unique giving opportunities we participate in.
For the last 5 years, we have operated on the EOS/Traction philosophy, framework and tools. EOS cadence is set, the team is in place. We all work together, striving to be the engine that empowers the entire lake management industry for the next generation of environmental stewards. Our team is the rising tide – lifting teammates, customers and the industry as a whole. We are stewards that impact and sustain our mission.
We deliver client success through chemical, physical, biological and cultural aspects of surface and storm water -- our sweet spot. Each of the brands within the PondMedics Family of Brands is designed to ensure excellent client care. If you want to belong to a team that achieves daily success, this company is a great fit for you.
We serve anyone who owns or manages surface and storm water, such as Homeowners Associations, private land owners, municipalities, real estate developers, civil and environmental engineers, local/state/federal agencies and other peer-companies in our industry. If you have experience working with these types of clients– or want that experience – this role is a great fit.
This role is essentially a promise-keeper role. The team makes promises to deliver excellence in the marketplace, and you ensure the follow through on both the top and bottom lines of the P&L.
This critical leadership role within PondMedics Family of Brands is for a person who is hungry for the opportunity to lead the company at a very high level – paving the path to accomplish the vision set before us.A person with two to four years of experience in a senior operations position or second-in-command role for a$10M+ sized-company is a must-have for this position. Since this person will report directly to the CVO’s whoare the founders, it is equally as critical for like-mindedness and being equally yoked with the owners’ Kingdom Perspective for the company (BaaM – Business as a Ministry).
You will love it here and be a great fit into our unique culture if you exemplify these CORE VALUES that we commit to:
Helpful: If you know the best way to do something, you’ll do excellent work. If you share that knowledge with others, you’ll become a leader out of a heart of giving.
Hungry: We want you to find your comfort zone. And then seek to challenge the heck out of it, over and over.
Complacency kills. Creativity is found in hunger.
Happy: Happy, motivated, and positive people are life-giving. A positive attitude is good for you, for the team, and for our customers. We look for this.
Humble: While there’s always a time and place to celebrate individual accomplishments, no single person is greater than the team.
Honest: Honesty is your willingness to communicate what you’re thinking or feeling, even when it’s uncomfortable or unpopular. Trust – the glue of relationships – is solidified with honesty.
Healthy: Healthy isn’t just about green smoothies and gym sessions. Healthy identities, relationships and responses to God, others and ourselves is a cornerstone to success and thriving. We depend on this.
You’ll find coming to work every day rewarding and satisfying if you get, want, and have the capacity to:
- Receive ideas and direction from the Chief Visionary Officers and convert those ideas and direction into an actionable process to implement with the team of Directors and their direct reports to achieve the desired outcome.
- Show up to the office every day when the teams get started, be present and available in-person each day to meet teams where they are in their daily work and flexible enough to adjust to changes inoutdoor marine contracting workflows (in other words, this is not a work-from-home position)
- Lead our team of brand-level Directors in sales management, project delivery, field operations and growth initiatives
- Professionally and personally develop leaders who can lasso the daily whirlwind but stay focused on achieving their most critical goals for the quarter (rocks)
- Create and foster an atmosphere of professionalism, learning and accountability
- Remove obstacles and barriers in order that the teams are able to achieve their quarterly goals
- Be responsible for managing the entire business portfolio and accountable to achieving our culture, growth, ministry, and financial goals
- Dream Manager – each team-member has a dream they would love to experience – buy their first home, start a family, experience a once-in-a-lifetime adventure, etc – you get the privilege and honor of helping them plan to accomplish that dream!
You’ll have success here if you value clear processes and are qualified to do the following things:
- Lead and manage the team of Directors in open and honest conversations that evaluate, promote andassist goal achievement – your success is based on the team’s success. Your mission is the TEAM, the team’s mission is excellent WORK
- Streamline operational success throughout each vertical (or brand) through the creation, mentoring and implementation of processes to scale and commercialize our offerings to more markets
- Operate in an environment where transparency and achieving goals is king
Through PondMedics Academy, we train our team to help them succeed. We will train you in the Academy tolearn the business so you can replicate the Academy for future new hires. This is a well-planned and executed road map for helping get newbies up-to-speed and give them the tools they need to succeed in serving internal and external customers.
If you want to come to work, learn, and hit those numbers, you’ll be recognized and rewarded. Our company runs on EOS (Entrepreneur Operating System, “Traction”). That means as a successful member of this team, you will need to be the leader that:
- Gives clear directions (document and follow through on process/systems)
- Makes sure you come with the necessary leadership tools to hit targets
- Acts with the greater good in mind
- Delegates appropriately
- Takes time to truly understand your role and how you can help the company
- Makes team expectations clear
- Communicates well
- Has effective meetings
- Meets one-on-one with team members quarterly or more, if needed
- Rewards and recognizes performance
- Evaluates fit and progress of yourself and team members according to our core values
As we update and review EOS scorecards weekly, you’ll be accountable to hit the following numbers each week:
- Revenue targets
- Profitability targets
- Backlog of work targets
- Ministry giving targets
- The PondMedics “Way” process creation, mentoring and implementation targets
MUST HAVES
- At least 5 years of professional experience with 2-4 years in a senior operations or second-in-command role of a $10M+ sized-company that reported directly to owners/founders (Director, COO, VP or equivalent EOS Integrator seat)
- Proven and quantified track record of scaling a business, division or field services team with measurable before-and-after results (be able to demonstrate/present this in an interview)
- P&L ownership and direct financial management experience at the organizational level
- Proven experience leading multiple verticals or departments and holding senior leaders accountable to KPI’s
- EOS (Entrepreneurial Operating System) or experience with a similar operating framework and ability to ramp up quickly
- Experience leading remote or field service teams over a broad geographic area
- List of references that will give testimony to professional performance and personal character
NICE-TO-HAVES
- Bachelor’s Degree; but not required with equivalent operational leadership experience
- Background in field service operations (off-site work environments at a client location)
- Experience in multiple-branch/location operations
- Proven ability to navigate organizational consolidation, acquisition/merger or structural transitions
- Track record of building complementary revenue streams from bolt-on services alongside the core business
- Experience scaling an organization through a plateau, not just early-stage growth
WHAT THIS ROLE IS NOT
- Not a field service technician or field supervisor role
- Not an administrative or coordinator role
- Not a fully built playbook waiting on you
- Not for someone who requires constant approval to make operational decisions
BENEFITS
- $85,000 - $104,000 base salary (commensurate on experience), W-2 FTE
- Generous performance-based bonus structure tied to meeting organizational growth and operational performance
- Company vehicle or stipend
- 3 weeks PTO (flexible with the right candidate)
- Supplementary health benefits
- Identity theft insurance
- Retirement account matching
- Monthly professional development outside the organization
- Paid community volunteer/service projects
If, after reading this, you feel you’re qualified to apply, we’d love to understand how you see yourself fitting on the team. Please submit a personal letter, resume and any supporting work from your previous career experience. We look forward to connecting with you!
Emily Lewis, P.E.
Trent Lewis, FPC
Chief Stewards and Visionary Officers of the PondMedics Family of Brands
Submit your letter, resume and supporting work to Arah Canotal – [email protected]
Pay: $85,000.00 - $104,000.00 per year
Benefits:
Work Location: In person
