About Us
Once in a Wild is a growing mobile zoo and animal education company dedicated to creating unforgettable wildlife experiences while delivering exceptional customer service. We are seeking a highly organized, detail-oriented professional to help manage the financial, operational, and administrative aspects of our business.
This role is ideal for someone who enjoys wearing multiple hats and thrives in a small business environment where they can have a direct impact on growth and efficiency.
Position Overview
The Business Operations & Bookkeeping Coordinator will support daily business operations, financial management, sales administration, customer service, and project coordination. The ideal candidate has strong bookkeeping and business management skills, excellent organizational abilities, and can help leadership make informed decisions through budgeting, forecasting, and financial reporting.
Key ResponsibilitiesBookkeeping & Financial Management
- Maintain accurate financial records using accounting software (QuickBooks preferred).
- Manage accounts payable and accounts receivable.
- Reconcile bank and credit card accounts.
- Generate monthly financial reports and dashboards.
- Assist with payroll processing and expense tracking.
- Prepare documentation for tax professionals and accountants.
- Monitor cash flow and identify opportunities for cost savings.
Budgeting & Forecasting
- Develop and maintain operating budgets.
- Create financial projections and cash flow forecasts.
- Track actual performance against budget goals.
- Analyze business performance and provide recommendations.
- Assist with pricing analysis and profitability tracking.
Sales & Customer Service Support
- Manage customer inquiries and assist with booking processes.
- Prepare quotes, invoices, and sales documentation.
- Track sales metrics and customer trends.
- Support lead management and follow-up activities.
- Ensure exceptional customer experiences throughout the sales process.
Project & Operations Management
- Coordinate business projects and ensure deadlines are met.
- Develop and improve operational systems and workflows.
- Track key performance indicators (KPIs).
- Assist with vendor management and purchasing.
- Support strategic planning and business growth initiatives.
- Create and maintain organized digital records and procedures.
Qualifications
- 3+ years of bookkeeping, business operations, office management, or related experience.
- Strong understanding of accounting principles and small business financial management.
- Experience with budgeting, forecasting, and financial reporting.
- Proficiency with QuickBooks, Excel, Google Sheets, and Microsoft Office.
- Excellent organizational and project management skills.
- Strong analytical and problem-solving abilities.
- Exceptional attention to detail and accuracy.
- Excellent written and verbal communication skills.
- Ability to work independently and manage multiple priorities.
Preferred Qualifications
- Associate's or Bachelor's degree in Accounting, Finance, Business Administration, or related field preferred but GED or HS equivalent is ok.
- Experience in a small business or entrepreneurial environment.
- Experience with CRM systems and sales tracking.
- Familiarity with payroll systems and business reporting tools.
What Success Looks Like
- Accurate and up-to-date financial records.
- Reliable monthly financial reports and forecasts.
- Improved budgeting and cash flow visibility.
- Efficient operational systems and project tracking.
- High customer satisfaction and timely communication.
- Proactive support that helps leadership make informed business decisions.
Compensation
- Competitive compensation based on experience.
- Opportunities for growth within a rapidly expanding company.
- Flexible work environment.
- Meaningful role with direct impact on business success.
To Apply: Please submit your resume along with a brief description of your experience with bookkeeping, budgeting, financial forecasting, project management, and supporting small business operations.
Pay: From $20.00 per hour
Work Location: Hybrid remote in San Antonio, TX 78258
