Make an Impact. Drive Member Success. Fuel Partnerships.
Why Harborstone?
Our culture is built on compassion, integrity, and genuine human connection. We embrace technology, but we never lose sight of what matters most—people. Here, you'll work alongside a supportive team that values collaboration, celebrates achievements, and invests in your personal and professional growth.
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Competitive pay: $22.74-34.12/hour DOE
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401(k) with employer match
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Medical, dental, and vision coverage
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Employer contribution toward dependent medical premium
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Generous paid time off and holidays
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Professional development and career growth opportunities
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Employee appreciation and recognition programs
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Discounted employee financial products
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A mission-driven culture focused on helping members and communities thrive
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A collaborative, supportive culture that values work-life balance and employee well-being
Starting salary is based on experience and qualifications and will likely not exceed mid-point of range.
At Harborstone Credit Union, we're more than a financial institution—we're a community-focused organization dedicated to helping our members achieve financial well-being and reach their full potential. We're looking for an Indirect Funding Specialist who thrives in a fast-paced environment, loves solving problems, and takes pride in delivering exceptional service to members, dealers, and teammates.
If you're detail-oriented, relationship-focused, and ready to play a critical role in the lending process, we'd love to meet you.
Why You'll Love This Role
As an Indirect Funding Specialist, you'll be at the center of our indirect lending operation, ensuring loans are funded accurately, efficiently, and in compliance with all regulatory requirements. You'll collaborate with dealerships, underwriters, members, and internal teams to create seamless financing experiences that strengthen relationships and support Harborstone's mission.
This is an exciting opportunity for someone who enjoys balancing analytical work, customer service, and process improvement in a high-volume, dynamic hybrid environment.
What You'll Do
Funding & Loan Processing
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Review, analyze, and process indirect loan applications with accuracy and efficiency.
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Audit loan packages to ensure all required documentation is complete and compliant.
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Verify income documentation and satisfy underwriting conditions.
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Fund approved loans within established service-level standards.
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Balance funding activities and generate necessary follow-up communications.
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Maintain accurate filing and recordkeeping systems.
Dealer & Member Support
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Serve as a primary point of contact for dealership partners.
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Communicate with dealers and members to obtain required documentation and resolve outstanding conditions.
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Respond professionally and promptly to inquiries, funding delays, and loan-related concerns.
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Build strong relationships through exceptional service and proactive communication.
Collaboration & Problem Solving
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Partner with underwriters, branch staff, third-party vendors, and members to clear loan stipulations.
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Research and resolve issues quickly and effectively.
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Support organizational goals through teamwork, accountability, and member advocacy.
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Participate in user testing and implementation of system upgrades and enhancements.
Continuous Improvement
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Identify opportunities to streamline workflows and improve operational efficiency.
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Recommend and help implement process improvements, policies, and procedures.
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Stay current on industry regulations, lending practices, and technology solutions.
What You Bring
Required Skills & Qualifications
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Exceptional verbal, written, and interpersonal communication skills.
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Strong relationship-building and teamwork abilities.
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Outstanding attention to detail and organizational skills.
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Ability to manage multiple priorities in a fast-paced environment.
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Strong analytical, problem-solving, and decision-making skills.
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Proficiency with Microsoft Office Suite (Outlook, Excel, and Word).
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Knowledge of lending regulations and compliance requirements.
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Ability to calculate APRs, debt-to-income ratios, loan values, percentages, and related lending metrics.
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Ability to maintain confidentiality and exercise sound judgment.
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Bondable.
Preferred Experience
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Three years of indirect loan processing or funding experience within a financial institution.
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Experience with MeridianLink and/or Origence loan origination systems.
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Additional financial services education or training.
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Bilingual skills, particularly Spanish, are a plus.
Education
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High School Diploma or equivalent required.
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Additional education and professional development preferred.
What Success Looks Like
You are someone who:
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Delivers a best-in-class experience for members and dealer partners.
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Takes ownership and follows through on commitments.
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Thrives under deadlines while maintaining accuracy.
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Embraces change, learning, and continuous improvement.
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Demonstrates Harborstone's Core Values in every interaction.
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Advocates for members and connects them with solutions that support their financial goals.
Work Environment
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Hybrid work environment with a collaborative team culture.
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Flexible schedule required, including availability Monday through Saturday.
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Frequent use of computers, phones, printers, scanners, and other office equipment.
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May occasionally lift or move items weighing up to 20 pounds.
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Ability to sit, stand, bend, reach, and move throughout the workday as needed.
Compliance & Professional Responsibility
This role requires adherence to all applicable federal and state regulations, lending policies, and Harborstone compliance requirements, including:
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Bank Secrecy Act (BSA)
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Anti-Money Laundering (AML)
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OFAC requirements
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Information Security standards
Team members are expected to complete all required annual compliance training, competency testing, and job-related learning programs.
Join Harborstone Credit Union
If you're passionate about delivering exceptional service, building meaningful relationships, and helping members achieve financial success, we'd love to hear from you.
Apply today and become a key part of a team that's making a difference—one member, one dealer, and one loan at a time.
