About Us:
Join our dynamic team at Westchester Prosthodontics, where we strive to provide exceptional dental care in a welcoming and friendly environment. Our practice is committed to delivering high-quality service and personalized attention to each patient.
Job Summary:
We are seeking a highly organized and detail-oriented Front Desk Receptionist to join our team. As the first point of contact for our office, you will play a crucial role in providing excellent customer service and ensuring smooth daily operations. The ideal candidate will have strong administrative skills and experience working in a dental office.
Responsibilities:
- Greet and welcome patients and visitors with a friendly and professional demeanor
- Scheduling appointments and managing the appointment calendar
- Answering phone calls and emails, and addressing patient inquiries
- Maintain patient records and ensure accuracy of information
- Process insurance claims and handle billing inquiries
- Assist with general administrative tasks such as filing, data entry, and correspondence
- Coordinate with other staff members to ensure efficient workflow
- Maintain cleanliness and organization of the reception area
Requirements:
- Previous experience as a receptionist or in an administrative role is preferred
- Knowledge of dental office procedures is a plus
- Proficiency in computer skills, including Microsoft Office and dental software (e.g., Dentrix and Dexis)
- Excellent organizational skills with the ability to prioritize tasks effectively
- Strong attention to detail for proofreading documents and maintaining accurate records
- Ability to multitask and handle multiple phone lines simultaneously
- Exceptional customer service skills with a friendly and professional attitude
- Strong communication skills, both verbal and written
If you are enthusiastic, compassionate, and dedicated to delivering outstanding patient care, we want to hear from you! We look forward to reviewing your application.
Job Type: Full-time
Pay: $25.00 - $30.00 per hour
Expected hours: No more than 40 per week
Benefits:
- 401(k)
- Health insurance
- Paid time off
Schedule:
Work Location: In person
