Job Title: AUTOMOTIVE LUBE TECHNICIAN
Position Purpose: To ensure customer receives complete service to his/her vehicle in a timely and professional manner and to maintain a pleasant and safe environment for customers. This position is expected to work less 30 to 40 hours per week. Possible overtime available.
Job Responsibilities:
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Provide services to customers following procedures and standards as outlined by management for Signature Service and ancillary services including, but not limited to:
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Assist customers in making correct decisions for preventive maintenance needs.
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Drain oil and replace filters.
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Check and replace automotive fluids as directed.
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Clean vehicle for customer as outlined in JTSS documentation.
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When assigned as a CSA, take initial service requests and enter information into the store computer system.
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Make recommendations to customers, explaining additional services based on manufacturer’s recommendations.
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When assigned, complete sale transaction in register.
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Understand and comply with OSHA and EPA standards.
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Clean facility as directed to maintain the cleanliness and general repair of the shop and property.
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Be available to work temporarily at nearby locations.
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Follow all policies and procedures as outlined in the Employee Handbook and/or JTSS documentation.
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Other duties as requested or assigned.
Job Requirements/Competencies:
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Customer service skills to assist customers.
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Ethics and integrity to treat customers and other employees with respect.
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Basic computer skills to enter customer and vehicle information correctly.
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Cash handling skills.
Education/Experience:
High school diploma or GED preferred
