Become a Vital Part of Our Team at B&M Electric!
Job Title: Office Manager
Company Name: B&M Electric
Salary: $27 - $33 depending on experience
Full Job Description
The Office Manager will be responsible for overseeing the daily operations of our office, ensuring a smooth and efficient workflow. This role requires a proactive and organized individual with experience in human resources and proficiency in ServiceTitan. The Office Manager will play a key role in managing administrative tasks, supporting HR functions, and optimizing our use of ServiceTitan to enhance operational efficiency.
Who we are:
B&M Electric Is the BEST in the South Bay. We're the top service, repair, and residential EV power installers in our area, and we raise the bar for professionalism in the industry.
Our specialists are the most knowledgeable and technically skilled out there, and our customer service is second to none. We treat clients like family, delivering top-shelf work with transparent pricing and educating them along the way. In recent years, we've doubled the size of our crew and cultivated a team we love. We transform the lives of our team members with a culture of training, wellness, and growth.
Responsibilities include but are not limited to:
Office Management:
- Oversee day-to-day office operations and ensure a well-organized workspace
- Manage office supplies inventory and place orders as needed
- Coordinate maintenance and repairs for office equipment and facilities
- Ensure compliance with company policies and procedures
Human Resources:
- Assist in recruitment, onboarding, and offboarding processes
- Maintain employee records and handle HR documentation
- Manage payroll processing and benefits administration
- Address employee inquiries and resolve HR-related issues
- Support performance management and employee development initiatives
ServiceTitan Administration:
- Utilize ServiceTitan for scheduling, dispatching, and tracking service calls
- Train and support staff in using ServiceTitan effectively
- Monitor and optimize ServiceTitan usage to improve operational efficiency
- Generate and analyze reports to support decision-making
Administrative Support:
- Handle incoming calls, emails, and correspondence.
- Manage calendars, appointments, and meetings for executives.
- Prepare and distribute internal communications and memos.
- Assist with budgeting, expense tracking, and financial reporting.
- Assist Electricians with Pulling City permits
Customer Service:
- Ensure exceptional customer service by addressing client inquiries and concerns
- Coordinate with the sales and service teams to ensure customer satisfaction
- Manage customer feedback and implement improvements
The ideal candidate should possess:
- Education: Bachelor's degree in Business Administration, Human Resources, or a related field preferred
- Experience: Minimum of 3-5 years of office management experience, with a focus on HR functions
- Experience with ServiceTitan is highly desirable
Skills:
- Strong organizational and multitasking abilities
- Excellent communication and interpersonal skills
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Detail-oriented with strong problem-solving skills
- Ability to maintain confidentiality and handle sensitive information
- Familiarity with HR software and payroll systems
Schedule:
- 8 hour shift
- Monday to Friday 8:00 - 5:00 with 1 hour lunch break
Work Location:
- Torrance, CA 90503 - Pick up and Drop Work Truck
- South Bay and Surrounding areas
Benefits:
- 401(k)
- 401(k) matching
- Paid time off
Why Join Us:
- Be part of a supportive and collaborative team
- Opportunities for professional growth and development
- Competitive salary and benefits package
Work in a company with a strong legacy and commitment to excellence.
At B&M Electric , we foster a family-like environment where every employee is valued. As an equal opportunity employer, we prioritize diversity in our workforce, recognizing that innovation thrives on varied perspectives. We embrace individuals from diverse backgrounds, including ethnicity, religion, and education, without regard to race, age, gender, or sexual identity. With over 50 years of experience in the construction industry, we understand that a strong foundation of diversity and inclusion is essential for success.
Job Type: Full-time
Pay: $27.00 - $33.00 per hour
Experience:
- Payroll: 2 years (Required)
- Human resources: 2 years (Required)
- Accounting: 2 years (Required)
Work Location: In person
