Eye Care Specialists of Michigan is seeking a friendly, dependable Front Desk Receptionist to join our team. We are looking for someone who enjoys working with people, thrives in a fast-paced environment, and takes pride in providing outstanding customer service.
This position is ideal for someone who is organized, detail-oriented, and able to multitask while maintaining a professional and welcoming attitude. We are a growing ophthalmology practice with opportunities for advancement for motivated individuals.
Responsibilities
- Welcome and check in patients for their appointments
- Answer and direct multi-line phone calls professionally
- Schedule patient appointments
- Verify and update patient information
- Process incoming and outgoing faxes
- Scan, file, and maintain medical records
- Collect payments and process transactions
- Assist with general clerical and administrative duties
- Work collaboratively with physicians and staff to ensure efficient patient flow
Qualifications
- Excellent customer service and communication skills
- Ability to multitask in a fast-paced medical office
- Strong organizational skills and attention to detail
- Comfortable using Microsoft Word and Windows-based computer systems
- Professional appearance and positive attitude
- Reliable transportation and dependable attendance
Preferred Qualifications
- Previous medical office or receptionist experience is helpful but not required
- Experience with electronic medical records is a plus
What We Offer
- Competitive pay based on experience
- Paid training
- Opportunities for professional growth and advancement
- Supportive team environment
- Stable, long-term employment
We welcome applicants who are eager to learn and committed to providing exceptional service to our patients.
Job Type: Full-time
Pay: $14.00 - $16.00 per hour
Benefits:
- 401(k)
- Disability insurance
- Employee discount
- Free parking
- Health insurance
- Paid time off
- Uniform allowance
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
- Computer Skills: 1 year (Preferred)
Work Location: In person
