Job Overview
Join our dynamic team as a Guest Services-Spa Attendant, where your enthusiasm and dedication will create memorable experiences for our guests. In this vibrant role, you will be the welcoming face of our spa, ensuring every visitor feels valued and cared for from the moment they arrive. Your energy and attention to detail will help maintain a serene, safe, and efficient environment, supporting a seamless guest journey. This paid position offers an exciting opportunity to develop your hospitality skills while working in a lively, outdoor or indoor setting that emphasizes guest satisfaction and safety.
Duties
- Support smooth daily spa operations by maintaining cleanliness, organization, and readiness of guest and staff areas throughout the property
- Use Meevo scheduling software and provider/resource views to monitor daily operations and assist with guest flow
- Prepare daily operational schedules including pagoda use, creekside services, lunches, and sound healing sessions
- Light and maintain pagoda heaters and table warmers prior to scheduled outdoor services
- Monitor pagoda usage throughout the day and relight heaters or close unused propane tanks as needed
- Coordinate with Guest Services regarding daily schedule updates and pagoda timing changes
- Unlock and secure designated spa areas and supply closets as assigned
- Maintain tea and water stations in guest waiting areas
- Ensure front porch, waiting areas, pagoda spaces, and outdoor relaxation areas remain clean, stocked, and visually welcoming throughout the day
- Wash, dry, fold, organize, and restock spa laundry including sheets, flannels, pillowcases, face cradle covers, hand towels, robes, and rags
- Maintain organization and cleanliness of laundry shed, operations stations, treatment room supply areas, dressing rooms, bathrooms, tea kitchens, and waiting areas
- Restock treatment rooms and spa stations with spa supplies as needed
- Notify management when supplies are running low and require reordering
- Clean and sanitize dressing rooms, lockers, bathrooms, guest seating, and high-touch surfaces regularly throughout the shift
- Collect used dishes, tea cups, sandals, wristbands, linens, and guest items from spa areas and return to designated locations
- Prepare tea service and replenish guest refreshments throughout the day
- Assist in maintaining outdoor areas including pathways, meditation garden, tea garden, hammock garden, porches, and guest seating spaces
- Perform opening and closing duties as assigned, including securing spa spaces and outdoor amenities
- Maintain a courteous, calm, and professional demeanor with guests and fellow staff members
- Inform management of maintenance issues, operational concerns, unsafe conditions, or supply shortages
- Attend all scheduled staff meetings
- Perform other duties requested by managers as needed
Requirements
- Strong organizational and time management skills
- Ability to multitask and prioritize responsibilities in a fast-paced environment
- Strong attention to detail and cleanliness standards
- Excellent customer service and communication skills
- Ability to work independently and collaboratively with multiple departments
- Comfortable working both indoors and outdoors in varying weather conditions
- Digitally literate with ability to use scheduling systems, email, and operational software as needed
- Must be willing to work weekdays, evenings, weekends, and holidays as needed
- On-shift/available to work a minimum of 3 shifts per week
Pay: From $18.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
