Position Summary
The Registrar/Scheduler facilitates the patient flow at the clinic providing services necessary to schedule, registers, and greet patients.
Minimum Position Requirements
Work Experience:
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One (1) year of experience in scheduling or patient access in a hospital or clinical setting.
Education and Training:
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High school diploma or equivalent.
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Training or educational background with medical terminology and familiarity with ICD-10 coding preferred
License/ Registration/Certification:
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Certified Healthcare Access Associate (CHAA) preferred.
Skills:
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Ability to deal tactfully with employees, patients, visitors and the general public.
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Basic computer literacy and keyboarding skills required.
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Effective written and verbal communication skills required. Proficient written and verbal English skills required.
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Some knowledge of medical terminology and familiarity with ICD9 coding.
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Analytical and problem-solving skills required.
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Knowledge of commercial and managed care payors and terminology.
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Ability to work in a fast pace environment with frequent interruptions.
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Demonstrates ability to organize and prioritize multiple tasks and works well under pressure.
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Bilingual English/Spanish required.
