Lodging Host Hotel Corp is looking for an experienced Executive Housekeeper for our Holiday Inn Express in Carthage, TX. The main duties of an Executive Housekeeper are to ensure that the cleanliness standards of the guest rooms, meeting areas, public areas, and back-of-the-house are met through the optimal training, staffing, and supervision of employees. They will work closely with management to efficiently maintain supplies and proactively monitor guest service scores and comments.
Responsibilities
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Plan, organize, and monitor staff workload to ensure compliance with cleanliness and brand standards, which requires visual and written inspections of guest rooms and public spaces.
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Conduct periodic inventory of guest supplies, equipment, and linen as required.
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Use labor management tools to schedule employees in accordance with the needs of the hotel.
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Interview, hire, train, resolve conflict, and recommend discipline of staff members when appropriate.
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Communicate both verbally and in writing to provide clear direction to staff.
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Interact positively with customers and take action to resolve requests to maintain a high level of customer satisfaction and quality.
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Evaluate condition of furniture, fixtures, décor, etc. Submit work orders and coordinate with Maintenance when appropriate.
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Ensure compliance of housekeeping and laundry standard operating procedures and policies.
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Operate department pursuant to OSHA requirements and guidelines.
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Other duties as deemed necessary by General Manager
Job Type: Full-time
Benefits:
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401(k) + 401(k) matching
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Paid Vacation time
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Paid Sick time
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Dental insurance
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Employee discount
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Health insurance
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Vision insurance
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Tuition Assistance
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Pay is negotiable depending on experience.
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Hotel Housekeeping: 2 years (Required)
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Previous experience as a Manager or Supervisor is preferred
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Fluent in Spanish and English is preferred but not required
