Seeking exceptional Patient Advocate team member for our busy front desk. Retina experience a big plus!
Duties to include: greeting patients, making patient appointments (new/return), reviewing patient demographics, collecting and posting patient copay's, verifying patient insurance information, rescheduling patient appointments, follow up on missed patient appointments, monitoring company website for patient communications, checking patients in/out of the clinic, triage patient calls, help answering the call center when needed.
MUST have minimum one year medical office experience, retina experience a plus. Must be able to multi-task and function as part of a team, knowledge of Practice Management and Electronic Medical Record software, outgoing, courteous and strict attention to detail.
Must be willing to travel, not typically at different locations in the same day.. We have 5 locations: Rosedale, Pikesville, Columbia, Catonsville, and Glen Burnie.
Benefit Conditions:
- Only full-time employees eligible
Work Remotely
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Preferred)
Experience:
- Medical terminology: 1 year (Required)
- Medical office: 1 year (Required)
Ability to Relocate:
- Glen Burnie, MD 21061: Relocate before starting work (Required)
Willingness to travel:
Work Location: In person