Job Summary
We are seeking a friendly, highly organized and detail-oriented Front Office Associate to serve as our first point of contact for our clients and patients. You will manage daily front office operations, ensure a welcoming atmosphere and provide vital administrative support to keep our organization running efficiently.
Duties
- Reception and Patient Intake: Warmly greet and welcome all patients. Answer all phone calls and emails promptly and efficiently, manage the check-in/check-out process.
- Scheduling: Coordinate and schedule patient appointments using our practice management software.
- Admin Support: Verify patient benefits, respond to emails, assist clinicians as needed.
Experience
- 1+ years of medical reception or front desk experience
- Bilingual or multilingual abilities are a strong advantage, enabling effective communication with patients
- Demonstrated customer service skills with a proactive approach to guest needs
- Strong working knowledge of medical insurance, co-pays and HIPPA regulations
- Proficiency with EMR scheduling software and Microsoft Office
- Strong organizational skills with the ability to handle multiple tasks simultaneously in a fast-paced environment
- Minimum Associate’s degree preferred
This role is perfect for motivated individuals passionate about health care who thrive on delivering outstanding patient experiences. Join us to be part of a lively team dedicated to excellence in service!
Please submit your resume and a brief cover letter outlining your medical administrative experience to [email protected] or submit to our Indeed Portal.
Pay: From $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
