Hours are M-F 10 am to 6:15 pm
Job Summary
We are seeking an energetic and organized Receptionist to join our auto repair team! In this vital role, you will be the friendly face and efficient communicator at the front desk, ensuring smooth daily operations. Your positive attitude and exceptional customer service skills will help create a welcoming environment for our clients while managing administrative tasks with precision. If you thrive in a fast-paced setting and enjoy multitasking, this is the perfect opportunity to contribute to a dynamic automotive service center.
Duties
- Greet customers warmly as they arrive and assist them with check-in and check-out procedures.
- Manage multi-line phone systems to answer inquiries, schedule appointments, and direct calls appropriately
- Maintain accurate records of customer interactions, appointments, and vehicle information using computer software such as Microsoft Office.
- Handle data entry, filing, and document proofreading to ensure all records are complete and organized.
- Support office management tasks including calendar management, appointment scheduling.
- Provide exceptional customer support by addressing questions, providing service updates, and ensuring customer satisfaction.
- Assist with clerical duties such as photocopying, faxing, and maintaining office supplies to keep the reception area efficient and professional.
Skills
- Proven experience in front desk.
- Strong computer literacy including proficiency in Microsoft Office Suite (Word, Excel), and data entry skills.
- Excellent phone etiquette with experience operating multi-line phone systems in a professional setting.
- Bilingual abilities are highly desirable to serve diverse customer needs effectively.
- Exceptional organizational skills with the ability to prioritize tasks and manage time efficiently.
- Attention to detail for proofreading documents, managing schedules, and maintaining accurate records.
- Customer service expertise with a friendly demeanor and strong communication skills.
- Clerical experience including filing, data entry, and administrative support function.
Join us in delivering outstanding service while supporting the daily functions of our auto repair shop! This paid position offers an opportunity to develop your administrative skills in a lively environment dedicated to excellence.
Pay: $21.00 - $23.00 per hour
Benefits:
- Employee discount
- Paid time off
Work Location: In person
