Staff Position Description
Position Title: Medical Assistant Position Code: MA-6818
Department: Physician Services Safety Sensitive: YES
Reports to: Service Line/Clinic Manager Exempt Status: NO
Position Purpose
All KHI employees are expected to perform their respective tasks and duties in such a way that supports KHI’s vision of providing the region’s best clinical care and patient service through an environment that fosters respect for others and pride in performance.
Key Responsibilities
- Responsible for patient care under the direct supervision (in the office suite or exam room) of a Physician, Physician Assistant, or Nurse Practitioner
- Responsible for maintaining all applicable KHI Policies and Procedures
- Escorts patient to exam room and prepares patient for exam including vital stats, history and reason for seeking care
- Cross trains in data entry, balancing of accounts, charges fees and collect payments due.
- Schedules/confirms appointments
- Maintains and facilitates communication between patients, family and clinical staff.
- Reports as necessary to Public Health at direction of provider
- Maintains work area including exam rooms, supplies, medication and immunizations
- Performs CLIA waived lab tests and obtains specimens
- Performs proficiency testing and runs controls for waived tests
- Participates in clinical division meetings
Requirements Qualifications
Education: High School diploma or Equivalent
Certification/Licensure: BLS through the American Heart Association
Must meet one of the following criteria for Medical Assistant:
- Has attended a medical assistant training program accredited by one of the following:
- The Commission on Accreditation of Allied Health Education Programs or The Accrediting Bureau of Health Education Schools;
- If your Medical Assistant program was not accredited by one of the above agencies, you will need to have a Medical Assistant Certification issued by one of the following. If needed, we will assist you in obtaining a CCMA certification.
- National Healthcareer Association: CCMA
- American Medical Technologist: RMA
- American Association of Medical Assistants: AAMA
- National Center for Competency Testing: NCMA
- American Medical Certification Association: CMAC
- Has completed a medical services training program of the Armed Forces of the United States
- Has completed an unapproved medical assistant training program and was employed as a medical assistant after program completion, prior to February of 2000.
Skills:
- Ability to communicate effectively with others
- Ability to manage multiple priorities and tasks, to maintain attention to detail
- Knowledge of and ability to use computer hardware and software applications
- Ability to recognize and respond appropriately to urgent/emergent situations per protocol
- Knowledge of and ability to implement direct care, newborn through geriatric
- Knowledge of and ability to use basic medical terminology
Preferences
Experience: One to two years’ experience as a medical assistant in a clinical outpatient setting
Special Position Requirements
Exposure Categories:
- Category I: Expected duties have routine potential for exposure to blood, body fluids or tissues
- Other potential hazard(s): possible exposure to chemical, biological and radioactive substances; possible exposure to hostile individuals
Work Requirements
- Must be able to distinguish appropriate colors
- Incumbent must be capable of consistently reaching and/or working above and below shoulder level, lifting up to 50 pounds
- Capable of walking or being on feet 90% of time per day with frequent bending, squatting, kneeling, standing
- Capable of sitting at desk 10% of the time per day; communicating using telephone
