Bronze Stone Group, a family owned and operated company, currently has a full-time position for an Area Family Service Manager and are seeking an energetic, service minded individual who enjoys helping others to provide our clients with motivation and support in a positive and professional work environment. The Area Family Service Manager reports to the Director of Family Service. This position provides leadership and support to the Family Service Counselors/Advisors and is responsible for marketing and sales activities within their region.
Requirements:
· Cemetery experience required
· College education or equivalent experience
· 3 years sales management experience
· Outstanding customer service skills
· Strong leadership skills
· Above average communication skills
· High level of compassion and integrity
· Problem solving skills
· Ability to multi-task and set priorities
· Ability to motivate and persuade
· Detail oriented
· Professional and team player
· Strong computer skills
Job Duties:
· Execute company initiatives in the areas of marketing, sales and promotions, as well as develop new and effective methods of increasing sales.
· Provide leadership and strategic support to all Family Service Counselors with action plans for generating revenue resulting in achieving or exceeding sales targets.
· Motivate and coach team regarding customer service, prospecting, product knowledge, sales presentation, prices, terms and paperwork.
· Integrate pre-need, advance planning and at-need sales activities to provide customers with seamless service.
· Recruit, hire and retain a professional sales force utilizing all corporate resources and modeling corporate values.
· Implement and maintain consistent application of procedures in support of the business plan.
· Ensure consistent adherence to policies and accurate record keeping.
· Evaluate and manage the operational and financial performance of all locations within the region.
· Compile and consolidate location and regional reports for Management.
· Assist management with other duties as required.
We offer Paid Holidays, Vacation, 401k, Medical, Dental and Vision insurance; with Voluntary Life and Short/Long-term Disability available.
Bronze Stone Group is an Equal Opportunity Employer.
Job Type: Full-time
Pay: $46,000.00 - $78,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
