Description:
Southfield, MI
Michigan's premier home furnishings retailer has an immediate opening for a Part-Time Store Office -Customer Service. The position provides customer service and clerical support for the store. Assist customers in resolving their questions, concerns, and issues on purchases.
Essential Duties and Responsibilities:
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Assist customers in resolving their questions, concerns, and issues on purchases.
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Answer incoming telephone calls; direct callers to the appropriate person.
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Recording details of comments, inquiries, complaints, and actions taken.
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Process customer invoices and payments on purchases.
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Ability to effectively communicate verbally and in writing
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Strong customer orientation with excellent interpersonal communication skills
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Responding to customer inquiries promptly.
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Demonstrated ability to handle multiple tasks simultaneously
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Balance cash drawer daily at the end of the shift.
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Team player
Requirements:
Applicants will be required to undergo a background screening, a pre-employment physical, and a drug screen.
Requirements:
- High School Diploma or equivalent
- A minimum of one (1) year of customer service or related retail sales experience
Working some evenings, weekends, and holidays. The store is closed on Wednesday.
Work Days and Hours:
Saturday 10 am - 6 pm
Sunday 12 pm- 5pm
Monday 10 am- 6 pm
- Training is provided and 401K contribution is offered.
