Join the Team at Dr. Jodi Albert & Associates
Are you a friendly, organized, and customer-focused professional looking to make a difference? Dr. Jodi Albert & Associates is seeking a Front Desk Receptionist to be the first smile our patients see when they walk through the door.
What You'll Do
- Welcome and check in patients with a positive, professional attitude.
- Answer phones, schedule appointments, and manage patient communications.
- Verify insurance benefits and collect patient information.
- Process payments and maintain accurate patient records.
- Assist patients with paperwork and answer general questions.
- Coordinate with doctors and clinical staff to ensure a smooth patient experience.
- Keep the reception area clean, organized, and inviting.
- Provide exceptional customer service while maintaining patient confidentiality.
What We're Looking For
- Outstanding communication and interpersonal skills.
- A positive attitude and genuine desire to help others.
- Strong organizational skills and attention to detail.
- Ability to multitask in a fast-paced environment.
- Basic computer proficiency and willingness to learn new software.
- Previous customer service or medical office experience is preferred but not required—we're happy to train the right person.
The hours we are hiring for are Tuesday-Thursday 8:30-4:30
Pay: $16.00 - $18.00 per hour
Benefits:
- Employee discount
- Paid time off
Experience:
- Front desk: 2 years (Required)
Ability to Commute:
- Champaign, IL 61820 (Required)
Work Location: In person