Chiropractic Company is committed to delivering exceptional service to a diverse patient community. Bilingual candidates fluent in English and Spanish are preferred, though non-Spanish-speaking applicants will also be considered. If you are passionate about helping others and thrive in a fast-paced environment, we encourage you to apply. This is a full-time position with a four-day work week; candidates must be available to work from 7:45 a.m. to 6:00 p.m.
Responsibilities:
· Manage large number of inbound calls in a timely manner
· Follow communication scripts for different types of calls to schedule appointments for 40+ providers
· Provide excellent customer service via phone, email, and chat
· Verify insurance benefits for patients
· Patient account set-up in A/R system
Qualifications:
· Previous experience in a customer support/call center or a similar role
· Strong written and verbal communication skills along with active listening
· Ability to multi-task, set priorities and manage time effectively
· Outgoing personality and helpful attitude
· Strong attention to detail
Benefit Conditions:
- Waiting period may apply
- Only full-time employees eligible
This Job Is:
- Open to applicants who do not have a college diploma
Work Remotely
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- What hourly wage do you expect for this job?
- Why do you think that you're a strong candidate for this position?
- Are you fluent in English and Spanish (written and verbal)?
Experience:
- customer service/call center: 1 year (Preferred)
- insurance verification: 1 year (Preferred)
Work Location: In person
