- Provide front-line support and assistance for clients
- Orient new clients to program rules, policies and procedures as well as peer group and site staff
- Organize and facilitate client activities, educational groups, and skill building groups on topics such as chemical dependency, self-esteem, anger management, life skills, social skills, and coping techniques.
- Document client contacts and complete other forms required by program policy and procedure
- Daily monitoring and observation of client participation in program activities including client behaviors and symptomology. Report to nursing staff regarding any concerns.
- Model appropriate physical and emotional boundaries with clients and co-workers.
- Provide emotional support to help clients manage negative symptoms and utilize coping strategies to enhance their quality of life and daily functioning
- Conduct bed checks, rounds, and document accordingly
- Monitor client’s self-administration of medications, check and document vital signs
- Comply with security procedures including clothing searches, room/facility searches to maintain a safe environment per policy and procedure.
- Intervene pro-actively with clients in situations where clients may be escalating emotionally and/or behaviorally using approved non-violent crisis intervention techniques, including the least restrictive interventions appropriate for the situation
- Attend and participate in shift reports, site meetings, and trainings as mandated by agency policy and procedure
- Communicate effectively and promote quality service within a compassionate environment by treating clients and co-workers with respect and dignity
- Maintain a clean and orderly environment in all client, staff and facility areas
- Transport clients in company vehicle to meetings, appointments, and/or outings
- May be required to cover evening/weekend hours
- Support a work climate that emphasizes collective team performance and demonstrates Polara Health’s core competencies
- Show appreciation for and ability to respond to cultural differences, and adjust communication practices accordingly in order to minimize cross-cultural misunderstandings
- Consistent work attendance and compliance with scheduled work hours (excludes approved FMLA absences)
- Responsible for complying with Polara Health’s Corporate Compliance Program as it applies to individual job duties, the department, and the company
- Comply with all Polara Health policies and procedures
- Exercise due diligence to prevent, detect, and report unlawful and/or unethical conduct by fellow co-workers, professional affiliates and/or agents
- Display a positive work ethic
- Actively participates in performance management and coaching
- Demonstrates respect for consumer confidentiality practices
- 21 years of age or older; or minimum 18 years old and licensed or certified under A.R.S. Title 32 and providing services within the personnel member’s scope of practice; or minimum 18 years old for select administrative positions
- Must be able to provide or obtain an AZDPS Level One Fingerprint Clearance Card
- People – Passionately believes in people and embraces diversity
- Integrity – Does the right thing even when no one is looking
- Learning – Challenges old paradigms with critical thinking, curiosity, and creativity
- Accountability – Sets an intentional culture of personal responsibility; believes everyone carries the load
- Relationships – Serves colleagues and consumers with love, empathy and compassion
- Office environment, travel within the community, as needed
- Heavy exposure/use of computers, cell phones, office phones, etc.
- May be required to wear protective clothing (PPE)
- Annual TB screening per program policy and procedure
- Ability to be physically mobile (stand, walk, reach, climb, bend) and the ability to sit for prolonged periods throughout work hours
- Must be able to occasionally lift and/or move 50 or more pounds
- Must be able to respond appropriately and effectively in crisis situations by using good judgment and following Polara Health protocols
- Must be able to successfully complete all physical skills components of CPI, including floor-based interventions
We Offer the Following Benefits to Full Time Employees:
Medical * Dental * Vision * Short and Long Term Disability * Life Insurance * Health Savings Account * Flexible Spending Account * Employee Assistance Program * 401(k) * Up to 3 Weeks of Paid Time Off * 10 Paid Holidays per Year * Shift Pay (for select inpatient and residential positions) * Educational Reimbursement *
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
