Job Overview
We are seeking a dynamic and detail-oriented Medical Receptionist to join our healthcare team! In this vital role, you will be the friendly first point of contact for patients and visitors, ensuring a smooth and efficient front desk operation. Your energetic approach and excellent organizational skills will help create a welcoming environment while managing medical administrative support tasks with precision. This position offers an exciting opportunity to contribute to patient care coordination, medical records management, and insurance verification, all while maintaining strict adherence to clinical confidentiality policies. If you thrive in fast-paced settings and have a passion for healthcare administration, we want to hear from you!
Responsibilities
- Greet patients warmly, verify their appointment details, and assist with check-in and check-out procedures using Electronic Health Record (EHR) systems such as Epic, Meditech, or eClinicalWorks
- Schedule patient appointments efficiently utilizing medical scheduling software and coordinate follow-up visits
- Verify insurance coverage, perform insurance verification, and process payments accurately using health insurance knowledge and medical billing experience
- Manage incoming calls with professional phone etiquette on multi-line phone systems, directing inquiries appropriately and providing exceptional customer service
- Maintain accurate medical records by reviewing documentation, updating electronic health records (EHR), and ensuring compliance with HIPAA regulations
- Assist with clinical documentation review, CPT coding, ICD-9/ICD-10 coding, and ensure proper documentation for billing purposes
- Support office management tasks such as filing, data entry, and managing medical office supplies to keep the front desk organized and efficient
Requirements
- Proven experience as a Medical Receptionist or in a similar medical office administrative role with clinic or dental clinic experience preferred
- Strong knowledge of EMR systems including Epic, Meditech, Athenahealth, Dentrix, Eaglesoft or similar platforms
- Familiarity with medical terminology, ICD coding (ICD-9/ICD-10), CPT coding, and healthcare documentation standards
- Excellent computer skills including proficiency in Microsoft Office applications (Word, Excel) and typing skills (10 key typing)
- Knowledge of health insurance processes such as insurance verification, Medicare procedures, and health information management
- Ability to handle sensitive patient information with discretion following HIPAA guidelines
- Bilingual abilities are a plus to serve diverse patient populations effectively
- Strong organizational skills with experience in medical office management or clerical support in healthcare settings
- Exceptional customer service skills combined with professional phone etiquette and attention to detail
Join our team as a Medical Receptionist where your enthusiasm for healthcare administration will make a meaningful difference! We are committed to fostering a supportive environment that values your contributions while offering opportunities for growth within the healthcare industry. All roles are paid positions that provide valuable experience in medical office management and patient care coordination.
Pay: $18.00 - $20.00 per hour
Benefits:
- Free parking
- On-the-job training
- Opportunities for advancement
Education:
Experience:
- Medical receptionist: 2 years (Required)
Shift availability:
Ability to Commute:
- Justice, IL 60458 (Required)
Work Location: In person
