Job Summary
Join our dynamic team as a Bilingual Store Manager at our wireless retail location in <LOCATION> / TRYON! In this energetic leadership role, you will oversee daily store operations, drive sales growth, and deliver exceptional customer service. Your bilingual skills will be essential in connecting with diverse communities, ensuring a welcoming environment for all. As a key leader, you will manage staff, handle inventory, and implement marketing strategies to boost store performance. This position offers an exciting opportunity to lead a vibrant team while fostering a positive shopping experience for our customers.
Duties
- Lead and motivate a team of sales associates to achieve sales targets and deliver outstanding customer service.
- Manage daily store operations, including opening and closing procedures, cash handling, and POS (Point of Sale) system management.
- Recruit, interview, and onboard new employees to build a skilled and motivated team aligned with company standards.
- Oversee inventory management, including stock ordering, merchandising, stocking, and inventory control to ensure product availability.
- Conduct employee training and development sessions focused on sales techniques, product knowledge, and customer engagement.
- Implement marketing initiatives within the store to attract new customers and promote current promotions or services.
- Maintain accurate bookkeeping and payroll records while managing store budgets and pricing strategies.
- Ensure compliance with company policies, safety standards, and regulatory requirements.
- Handle customer inquiries with professionalism using phone etiquette and excellent communication skills.
- Supervise shift schedules to optimize staffing levels during peak hours for maximum efficiency.
Skills
- Strong management skills with previous assistant manager or supervisory experience in retail or wireless sales environments.
- Excellent communication skills in both English and [second language], with the ability to connect effectively with diverse customers.
- Proficiency in negotiation, sales management, and retail math to meet revenue goals.
- Experience with inventory management systems, POS technology, purchasing processes, and cash handling procedures.
- Demonstrated leadership qualities with the ability to train, develop, and motivate a team toward success.
- Knowledge of retail merchandising, marketing strategies, and store presentation standards.
- Organizational skills that enable effective time management and multitasking in a fast-paced setting.
- Familiarity with budgeting, payroll processing, bookkeeping, and administrative tasks related to store operations.
- Ability to perform retail math calculations accurately for pricing and sales analysis.
- Multilingual abilities that enhance customer interactions and team communication are highly preferred. Embark on an exciting journey leading a vibrant wireless retail store where your leadership makes a difference! We’re dedicated to supporting your growth through comprehensive training programs while fostering an inclusive environment that celebrates diversity. Join us today as we empower communities through innovative wireless solutions!
Pay: $14.00 - $18.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
