As the first point of contact for students/clients, visitors, and the community, and with offices within and outside the UTC Counseling Center (UTCCC), this position exists to provide administrative support to the Director, counselors, and the psychiatric mental health nurse practitioner (PMHNP).
This position oversees the daily operations of the office and provides clerical support, including reception and facilitating intake processes for clients, managing client and adjusts staff schedules (as needed/ directed by leadership), and maintaining electronic medical records (EMR) in compliance with confidentiality laws (FERPA/HIPAA). Additionally, this position coordinates workshops, professional development trainings, special events, and student orientation activities, supports new staff onboarding tasks (including assisting with search committee scheduling and interview logistics).
Required Qualifications: High school diploma. Experience in office environment, 1-2 years’ experience as front point of contact.
Preferred Qualifications: Associates degree. Preferred knowledge of FERPA and HIPAA laws and guidelines. Experience with the college community. Preferred experience with EMR and a medical setting; experience working with diverse populations
Work Location
- University of Tennessee – Chattanooga, TN Campus
This is a fully on-site position
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Compensation and Benefits:
- UT Market Range: MR05
- Anticipated hiring salary: $41,000 - $43,000
