Lobby Security Officer - 1st Shift - Full Time
Duties and responsibilities:
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Maintaining a safe and secure environment for customers and employees while providing general Unarmed security duties to our clients.
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Promote safety by being alert to observe, correct, and report any hazards.
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Understand and comply with Prosegur and Client requirements, as well as specific post instructions.
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Participate in training and become familiar with general safety procedures.
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Interact with clients, visitors, employees, and the public in a professional manner.
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This position will require you to be customer service oriented and have basic to intermediate computer skills, as well as effective written and oral communication skills.
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You must be able to perform routine foot patrols, moderate lifting, and work in all-weather elements as an Unarmed Security Officer.
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Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible.
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Resolve or redirects resident/client complaints; assists customers in all inquiries in connection with site services, hours of operations, directions, SOPS, etc.
Physical Requirements:
This position requires significant physical activity throughout the shift. Officers must be able to:
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Walk and stand for extended periods (including completing multiple rounds and patrols of up to 1–2 miles per shift)
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Frequently climb stairs, ramps, or ladders as required by site patrol routes
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Work indoors and outdoors in varying weather conditions
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Maintain alertness and situational awareness during all patrols
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Occasionally lift and/or move up to 25 pounds
These physical requirements are essential to performing the job successfully. Applicants should ensure they are capable of meeting these requirements prior to applying. Reasonable accommodations may be considered in accordance with applicable law.
Qualifications:
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18+ years of age
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CPR Certification
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CA Security Guard Card
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1 year minimum security experience
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1 year minimum lobby/receptionist experience (preferred)
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High School Diploma or GED required.
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Excellent written and verbal communication skills in English.
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Clean driving record and valid driver license
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Capable of following complex instructions
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Strong interpersonal skills
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Willingness to participate in the company's screening process, including drug screen and background investigation.
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Knowledge of security operations and procedures
Disclaimer:
Due to federal contract requirements, only U.S. Citizens are eligible for this role and will be required to provide Proof of Citizenship upon first day of training.
CA PPO 120931
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