SOUTH COAST DENTISTRY Aliso Viejo, CA
DESCRIPTION
The primary responsibility of this highly motivated and positive individual is to consult with patients and answer questions related to planning treatment and payment options while focusing on obtaining a high percentage of treatment acceptance from patients. The Treatment Coordinator ensures that patients receive a great experience and understand fully the treatment diagnosed by the doctor.
KEY TASKS
The requirements listed below are representative, but not all inclusive, of the knowledge, skill, and/or ability required. Reasonable accomidations may be made to enable individuals with disabilities to perform the essential job functions.
- educating and discussing treatment plans with patients after having been diagnosed and reviewed by Doctor and clinical staff
- presenting treatment plans and giving estimates of costs and in an effective manner
- tracking of all outstanding treatment plans
- explain, promote, and adhere to company payment policies and procedures
- submitting, tracking and follow up on prior authorizations
- obtaining high treatment acceptance by expaining cost of treatment, insurance coverage and finance options
- solicit referrals from patients after treatment while at the same time tracking satisfaction
- contact patients the day prior and the day of appoinmtent, regarding fees due and to confirm appointments
REQUIREMENTS
- knowledge of treatment plan presentations preferred
- High School Diploma
- work experience recommended
- basic computer knowledge
- **good communication skills **
- an eagerness to learn on the job and to recieve coaching and training
South Coast Dentistry offers employment opportunities that promote professional, personal, and financial growth. We work extremely hard to provide our employees with continuous prefessional development and a supportive work environment. Competitive wages, great benifits, and opportunities for advancement are just a few reasons why a career with us in an investment in your future.
Job Type: Full-time
Pay: $24.00 - $32.00 per hour
Expected hours: 36 per week
Benefits:
- 401(k)
- 401(k) 2% match
- 401(k) matching
- Dental insurance
- Employee discount
- Free parking
- Health insurance
- Life insurance
- Opportunities for advancement
- Paid orientation
- Paid sick time
- Paid time off
- Paid training
- Professional development assistance
- Retirement plan
- Uniform allowance
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Customer service: 3 years (Preferred)
- Dental terminology: 3 years (Preferred)
- Dental Treatment Planning or Dental: 3 years (Preferred)
Work Location: In person
