About Us
We are a busy, patient-focused Mohs surgery and dermatologic surgery practice seeking a reliable, professional, and motivated individual to join our team as a DUAL Front Desk Medical Receptionist with Surgical Assistant responsibilities as needed. This is an excellent opportunity for someone interested in healthcare who enjoys both administrative and clinical responsibilities in a fast-paced medical environment.
DUAL ROLE Responsibilities
Front Desk / Medical Reception Duties
- Greet and check in patients in a courteous and professional manner
- Answer multi-line phones and direct calls appropriately
- Schedule appointments, surgeries, consultations, and follow-up visits
- Verify insurance eligibility and obtain authorizations when necessary
- Collect copays, balances, and patient paperwork
- Scan, upload, and maintain patient records in the electronic medical record (EMR) system
- Manage incoming and outgoing mail, faxes, and correspondence
- Assist with patient check-out and scheduling future appointments
- Maintain a clean, organized, and professional reception area
Surgical Assistant Duties (As Needed)
- Prepare treatment and procedure rooms
- Assist physicians during Mohs surgery and dermatologic procedures
- Prepare and sterilize instruments and equipment
- Assist with patient preparation and post-operative instructions
- Stock and organize medical supplies
- Maintain compliance with infection control and OSHA standards
- Support clinical staff during busy surgical days
Qualifications
- High school diploma or equivalent required
- Previous medical office or customer service experience preferred
- Surgical or medical assistant experience is a plus, but willing to train the right candidate
- Excellent communication and interpersonal skills
- Strong organizational skills and attention to detail
- Ability to multitask in a fast-paced environment
- Professional appearance and demeanor
- Reliable, punctual, and team-oriented
- Basic computer skills required
Benefits
- Paid Time Off (PTO)
- Paid Sick Time
- Paid Holidays
- On-the-job training
- Supportive team environment
- Opportunity to gain hands-on experience in a surgical specialty practice
Ideal Candidate
We are looking for someone who is flexible, eager to learn, and willing to assist wherever needed. The ideal candidate enjoys interacting with patients, thrives in a busy environment, and is comfortable transitioning between front desk responsibilities and clinical support throughout the day.
Job Type: Full-time
Pay: $20.00 per hour
Benefits:
- Employee discount
- Paid time off
Medical Specialty:
Education:
Experience:
- Dermatology: 1 year (Preferred)
- Ambulatory surgery center: 1 year (Preferred)
License/Certification:
- Certified Medical Assistant (Preferred)
Work Location: In person
