Brand Relationship Manager (Affiliates, Referrals; Reviews)
Location: Chicago, IL | Full-time | On-site
About Us
We’re a fast-growing cosmetic smile enhancement practice in Chicago doing high-end, life-
changing work for our patients. 70+ team members. 400+ new patients a month. We’re now
building a dedicated “brand relationships” function to scale our affiliate, referral, and review
engine.
Role Overview
Your mission: sell and grow the relationships that power our word-of-mouth.
You will:
Build and manage our affiliate program (influencers, partners, creators, local businesses).
Run our patient referral program.
Systematically generate 5-star reviews and story-based testimonials.
This is a sales-focused role: you’re prospecting, doing outreach, running meetings, and driving
production. Part hunter, part relationship manager, part marketer.
Compensation
Base salary: $75,000–$90,000 per year (depending on experience).
Performance bonus
Full-time, W2, with benefits.
This is a builder role: you’re creating and scaling programs, not just “managing accounts.”
Key Outcomes (First 12 Months)
25+ active affiliates consistently generating 500+ new patient consults / month.
Patient referral volume up 25% vs prior year.
Predictable flow of new 5-star reviews every week.
2 successful affiliate events per year with growing attendance and production.
Clean tracking and reporting so leadership always knows what’s working.
What You’ll Do:
Affiliate Program (Top Priority)
Prospect, research, and build a pipeline of ideal affiliates (creators, local businesses,
influencers, etc.).
Do proactive outreach (DM, email, phone, in-person) to recruit and close new affiliates.
Negotiate and set clear offers, tracking links/codes, and promo assets.
Maintain ongoing communication, performance tracking, and optimization.
Plan and execute twice-yearly “Affiliate Events” (education + appreciation) to deepen
relationships and increase production.
Help structure incentives and rewards in a compliant way with our leadership and legal
advisors.
Patient Referral Program
Own the referral program: offers, scripts, handoffs, tracking.
Train front-desk and clinical teams on when and how to ask for referrals.
Monitor referral performance and propose experiments to increase participation.
Reviews; Testimonials
Run a proactive system to ask recent patients for reviews (primarily text/email; light phone
follow-up where needed).
Coordinate with in-office staff to capture before/after photos and story-based testimonials in a
compliant way.
Track review volume, star rating, and response time; report weekly.
Requirements
3+ years in sales or business development roles (affiliate / partnerships, influencer/creator
sales, local B2C/B2B sales, or high-touch account management).
Proven track record of hitting or exceeding quotas tied to revenue, leads, or partner
production.
Hands-on experience doing outbound outreach (DM, email, phone) to recruit or sell.
Strong relationship-builder and communicator (email, phone, in person); comfortable running
meetings and asking for commitments.
Comfortable with basic analytics and CRM tools to manage a pipeline and report results.
Event coordination experience (small VIP events / meetups) is a plus.
Experience in healthcare, aesthetics, or high-ticket local services is a plus.
How to Apply
Email your resume and a short note describing a partner/affiliate/referral or review program
you’ve sold, built, or scaled (what you did + results) to [your email] with subject line:
“Affiliate; Partnerships Sales Manager – Chicago – [Your Name]”.
Job Type: Full-time
Pay: $75,000.00 - $90,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
