Overview
We are seeking a dedicated and experienced Floor Manager at Solaire Rooftop to oversee daily operations in our fast-paced restaurant environment. The ideal candidate will possess strong leadership skills and a passion for delivering exceptional customer service. As a Floor Manager, you will be responsible for ensuring that all aspects of the restaurant run smoothly, from managing staff to maintaining high standards of food safety and quality.
Duties
- Supervise and coordinate daily restaurant operations, ensuring efficient service and adherence to quality standards.
- Train, mentor, and develop staff in food preparation, customer service, and operational procedures.
- Manage inventory control, including ordering supplies and monitoring stock levels to minimize waste.
- Handle cash management processes, including cash handling and reconciliation at the end of shifts.
- Utilize POS systems (Aloha POS, Micros POS) for order processing and sales tracking.
- Handle Private Events requests and answer all restaurant emails.
- Oversee shift management to ensure optimal staffing levels and effective team performance.
- Address customer inquiries and resolve any issues promptly to enhance guest satisfaction.
- Collaborate with the kitchen team to ensure timely food production and quality presentation.
- Assist in budgeting and financial planning to achieve operational goals.
Skills
- Proven experience in restaurant management or supervisory roles within the food industry.
- Strong background in food preparation, cooking techniques, and food handling practices.
- Excellent customer service skills with the ability to engage positively with guests.
- Knowledge of inventory control processes and experience with budgeting in a restaurant setting.
- Familiarity with fine dining, casual dining, quick service, or banquet operations is preferred.
- Leadership qualities that inspire teamwork and foster a positive work culture.
- Ability to train staff effectively in various areas including culinary skills and hospitality management.
- Strong organizational skills with attention to detail in managing multiple tasks simultaneously.
- Experience in kitchen management or culinary roles is advantageous. Join our team as a Floor Manager where you will play a crucial role in delivering an outstanding dining experience while leading a talented team!
Job Type: Full-time
Pay: $23.00 - $30.00 per hour
Benefits:
Work Location: In person
