Estimating Manager
Work Location: Home or Office
Job Purpose / Summary
Manages insurance claim supplements by identifying missing or underpaid scope items, preparing supplement requests, and negotiating with insurance carriers to secure approvals that reflect actual project needs.
Key Responsibilities
Estimate Review & Inspection: Review insurance adjuster estimates against jobsite needs and Xactimate pricing. Conduct jobsite inspections to verify code upgrades, manufacturer requirements, and damages not included in the original scope.
Supplement Preparation & Negotiation: Prepare detailed supplement requests with documentation (photos, code citations, manufacturer specs). Negotiate with insurance adjusters to secure approval of legitimate supplement items.
Documentation & Compliance: Maintain accurate records of approvals, denials, and revisions for invoicing and compliance. Ensure supplement processes align with company standards and industry requirements.
Collaboration & Support: Collaborate with sales reps, project managers, and production staff to align supplement needs with field conditions. Provide insights to leadership on trends, denials, or recurring challenges in claims processing.
Technical Skills & Knowledge
- Proficiency with Xactimate (or similar estimating software).
- Strong knowledge of roofing systems (shingles, flashing, ventilation), siding, gutters, and related trades.
- Familiarity with building codes and manufacturer specifications.
- Understanding of insurance claims workflows and supplemental submission procedures.
- Skilled in photo/documentation management for claims packages.
- Proficiency with Microsoft Office / Google Workspace for reporting and supplement preparation.
Core Competencies: Integrity & Accountability, Communication, Collaboration, Results Orientation, Analytical Thinking, Technical Expertise, Negotiation & Persuasion
Behavioral Competencies: Professionalism, Persistence & Resilience, Adaptability, Initiative, Customer Advocacy, Conflict Resolution
Education & Experience
- High school diploma or GED required.
- Associate’s or bachelor’s degree in construction management, business, or related field preferred.
- 1+ years of experience in roofing, siding, or general construction required.
- 1–3 years of experience in insurance restoration, estimating, or supplementing strongly preferred.
- Prior Xactimate experience highly preferred.
- Track record of successful negotiations with adjusters is beneficial.
Safety & Compliance Requirements: Must comply with OSHA regulations and company safety protocols when on jobsites.
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This job description provides a summary of key responsibilities and qualifications. It is not intended to cover every duty or responsibility and may be updated as business needs evolve.
