VivanaMD is a boutique medical spa focused on natural, refined results and exceptional patient care. We are looking for a polished, reliable Front Desk / Patient Coordinator who can represent our brand and deliver a high-level client experience. This is NOT a basic front desk role. You will be the first impression of our clinic and play a key role in patient communication, scheduling, and lead follow-up.
Responsibilities:
- Answer phones, texts, and online inquiries promptly and professionally
- Respond to new leads quickly and schedule consultations
- Greet patients and create a welcoming, high-end experience
- Manage scheduling efficiently and keep the day running smoothly
- Follow up with leads and existing patients
- Support providers and maintain organization at the front desk
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What we are looking for:
- Reliable and consistent attendance (this is essential)
- Strong communication skills (clear, confident, and professional)
- Organized and able to multitask in a fast-paced environment
- Comfortable speaking with patients about services and pricing
- Positive attitude and team-oriented mindset
- Interest in aesthetics, wellness, or medical spa environment
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This is a great fit if you:
- Enjoy working with people and building relationships
- Are detail-oriented and proactive
- Take ownership and follow through
- Can stay calm and professional under pressure
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Compensation:- Competitive hourly pay based on experience - Performance-based bonuses (lead conversion, bookings, etc.)
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To apply:
Please reply with:
1. Your availability
2. Why you would be a good fit for this role
We are looking for someone who is dependable, polished, and aligned with our brand.
Pay: $18.00 - $23.00 per hour
Benefits:
Application Question(s):
- Are you available to work Monday through Thursday from 9:00 AM to 4:00 PM?
Experience:
- Customer Service: 3 years (Preferred)
Ability to Commute:
- Destin, FL 32541 (Preferred)
Work Location: In person
