Description:
Skills
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Skill in accurately processing transactions, handling cash, and balancing drawers.
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Strong verbal communication skills to interact courteously and clearly with customers and team members.
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Problem-solving and conflict resolution skills are required when addressing customer complaints or questions.
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Time management skills to handle multiple customers efficiently during busy periods.
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Ability to maintain organization and cleanliness in the checkout area.
Abilities
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Ability to focus and maintain attention to detail when handling payments and change.
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Ability to work calmly and effectively in a fast-paced environment.
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Cognitive ability to quickly learn and recall product locations, pricing, and procedures.
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Ability to follow established policies and adapt to procedural updates or system changes.
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Ability to perform basic mathematical calculations accurately and quickly.
Other Characteristics
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Demonstrates reliability, punctuality, and a strong work ethic.
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Maintains a positive, customer-oriented attitude and professional appearance.
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Displays honesty, integrity, and accountability in all transactions.
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Works cooperatively and respectfully with team members and supervisors.
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Flexible and willing to assist in other areas of the market as needed.
Requirements:
Education and/or Work Experience Requirements:
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Knowledge of basic cash handling and point-of-sale (POS) operations.
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Understanding of store policies, payment procedures, and return/exchange guidelines.
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Awareness of Butterfield Market’s products, departments, and promotions to assist customers effectively.
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Knowledge of basic arithmetic and money-handling principles.
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Familiarity with health, safety, and cleanliness standards in a retail or food market setting.
Physical Requirements:
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Ability to work in a fast-paced, stressful environment.
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Ability to maintain regular, punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards.
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Ability to stand for long periods of time.
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Must be able to lift 50 lbs.
